Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jasmere Burton

Stafford

Summary

Versatile and highly organized Executive Assistant with over 7 years of experience supporting senior executives in healthcare, federal contracting, and corporate environments. Known for managing complex calendars, coordinating high-level meetings and travel, and streamlining administrative operations to improve team efficiency. Skilled in handling confidential information with discretion, anticipating leadership needs, and creating seamless workflows in fast-paced settings. Adept at adapting across industries, with a passion for supporting inclusive, mission-driven organizations that value innovation, purpose, and excellence.

Overview

11
11
years of professional experience

Work History

Senior Executive Assistant

ASRC Federal
05.2024 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

Medical Executive Assistant

GW Medical Faculty Associates
03.2023 - 04.2024
  • Enhanced patient care by managing and organizing medical records, ensuring accurate documentation and timely access for physicians.
  • Streamlined office operations by effectively scheduling appointments, coordinating tests, and handling insurance claims.
  • Contributed to improved patient satisfaction scores by consistently delivering friendly service and prompt assistance in person or over the phone.
  • Utilized advanced computer software programs for efficient data entry, report generation, and appointment scheduling tasks.

Executive Assistant

Sentara Home Care Services
01.2022 - 02.2023
  • Performed routine audits of existing medical records to ensure accuracy, compliance with legal requirements, and proper storage procedures were followed at all times.
  • Enhanced patient experience by ensuring accurate and timely scheduling of medical appointments.
  • Collaborated closely with medical professionals to ensure seamless coordination of care, contributing to a positive team atmosphere within the workplace.
  • Provided exceptional administrative support to executive staff during high-pressure situations, such as audits or inspections, demonstrating a calm and professional demeanor.

Senior Administrative Assistant

Johns Hopkins Home Care Group
12.2019 - 12.2021
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.

Medical Administrative Assistant

Advanced Radiology
03.2019 - 05.2020
  • Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Anticipated supply needs and placed orders proactively, preventing shortages that could disrupt daily clinic operations or compromise patient care quality.

Patient Access Team Lead

GBMC HealthCare - Greater Baltimore Medical Center
06.2014 - 06.2016
  • Streamlined patient registration process by implementing efficient workflows and reducing wait times.
  • Conducted regular audits of patient accounts to identify errors or inconsistencies, resolving issues before they escalated into larger problems.
  • Provided ongoing support and guidance to team members, promoting professional growth opportunities within the organization.
  • Served as liaison between the Patient Access team and other departments, fostering positive relationships and effective communication.

Education

Associate of Applied Science - Business Administration And Management

Germanna Community College
Locust Dale, VA

Skills

  • Advanced MS Office Suite/Google Suite
  • Project Management
  • Calendar Management
  • Strategic Planning
  • Technical Support
  • Travel Coordination
  • Administrative Support
  • Event Coordination
  • Data Entry
  • SharePoint
  • Written and Verbal Communication
  • Adaptability and Flexibility

Additional Information

Secret Clearance

Timeline

Senior Executive Assistant

ASRC Federal
05.2024 - Current

Medical Executive Assistant

GW Medical Faculty Associates
03.2023 - 04.2024

Executive Assistant

Sentara Home Care Services
01.2022 - 02.2023

Senior Administrative Assistant

Johns Hopkins Home Care Group
12.2019 - 12.2021

Medical Administrative Assistant

Advanced Radiology
03.2019 - 05.2020

Patient Access Team Lead

GBMC HealthCare - Greater Baltimore Medical Center
06.2014 - 06.2016

Associate of Applied Science - Business Administration And Management

Germanna Community College

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Jasmere Burton