Jasmere Burton

• Provide direct support to the Director, managing daily operations, executive calendars, meeting logistics, and classified communications in a secure environment.

• Coordinate cross-functional project activities, track milestones, and support reporting and evaluation efforts aligned with agency objectives.

• Prepare briefing materials, policy documents, and official correspondence for high-level internal and external stakeholders.

• Oversee travel planning and voucher submission per federal regulations (JTR compliance).

• Collaborate with leadership and project stakeholders to ensure alignment with organizational priorities, operational continuity, and mission outcomes.

• Managed executive schedules, optimizing time and prioritizing critical appointments.
• Facilitated communication between departments, improving collaboration on key projects and initiatives.
• Handled confidential and sensitive information with discretion and tact.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

• Supported operational and administrative functions for a multi-specialty clinical team in a high-volume healthcare setting.

• Optimized patient access workflows by integrating EHR systems and reducing appointment delays.

• Developed and maintained operational schedules, tracked metrics, and coordinated interdepartmental communication.

• Trained incoming personnel on administrative systems and regulatory compliance.

• Assisted in performance monitoring and continuous improvement initiatives across administrative functions

• Coordinated with healthcare providers to ensure accurate appointment availability and minimize scheduling conflicts.
• Scheduled patient appointments using electronic health record systems to optimize clinic workflow.
• Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
• Verified insurance coverage to prepare for upcoming patient appointments.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

• Provided administrative and operational support for clinical home health programs, scheduling high volumes of patient appointments.

• Collaborated with nursing staff and program managers to coordinate resource allocation and reduce missed appointments.

• Documented care activities using electronic systems and facilitated communication between multidisciplinary teams.

• Supported compliance audits by maintaining accurate, up-to-date patient records and schedules.

• Delivered comprehensive front-office administrative services in a high-volume diagnostic facility.

• Coordinated patient appointments, insurance verifications, and front-desk operations in compliance with state and federal policies.

• Conducted internal audits to validate documentation accuracy and regulatory compliance.

• Supported physicians and clinical managers with administrative and scheduling tasks to maintain operational flow.

• Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
• Coordinated insurance verification and eligibility checks to facilitate timely patient access to services.
• Streamlined appointment scheduling procedures, enhancing patient flow and reducing wait times.
• Trained new staff on electronic health record (EHR) systems, improving operational efficiency and accuracy.