Jasmine Hernandez Palacios
Chesapeake
Summary
Recent graduate with foundational knowledge in Phlebotomy and hands-on experience gained through academic projects. Hardworking and passionate job seeker demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Bakers Crust
09.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated warm relationships with regular customers.
Expo Runner
the Rustic Spoon
09.2021 - 09.2023
- Coordinated food and beverage delivery between kitchen and service areas, ensuring timely execution of orders.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new team members on operational procedures and best practices.
- Collaborated with kitchen staff to streamline communication, enhancing order accuracy and efficiency.
Sales Associate
Coastal Edge Surf Shop
02.2020 - 12.2020
- Managed inventory levels, ensuring optimal stock of products for seasonal demand.
- Collaborated with team members to execute promotional events, increasing foot traffic and sales volume.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction rates.
- Trained new associates on sales techniques and customer service best practices.
- Developed product knowledge through continuous training to provide expert advice to customers.
Education
Phlebotomy - Applied Science
Tidewater Community College
Virginia Beach, VA05.2025
High School Diploma -
Kempsville High School And Tech Center
Virginia Beach, VA06.2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Customer service
- Task prioritization
- Foreign language proficiency
- Multitasking and organization
Certification
- PT - Phlebotomy Technician
- Certificate in practical nursing
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Bakers Crust
09.2023 - Current
Expo Runner
the Rustic Spoon
09.2021 - 09.2023
Sales Associate
Coastal Edge Surf Shop
02.2020 - 12.2020
Phlebotomy - Applied Science
Tidewater Community College
High School Diploma -
Kempsville High School And Tech Center