Summary
Work History
Education
Skills
Timeline
Generic

Jasmine Ledin

Big Stone Gap

Summary

Results-driven professional known for attention to detail and effective cash management. Experienced in enhancing guest experiences and streamlining operations to ensure timely service delivery.

Work History

Server

Country Kitchen Restaurant
Big Stone Gap, VA
2023 - 2024
  • Delivered exceptional customer service to enhance dining experiences.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Managed cash transactions accurately and efficiently.
  • Maintained cleanliness and organization of dining area and tables.

Manager

Four Seasons Restaurant
Big Stone Gap, VA
2019 - 2023
  • Supervised daily restaurant operations, ensuring high service standards and guest satisfaction.
  • Developed and implemented training programs for new staff, enhancing team performance and efficiency.
  • Managed inventory control processes, reducing waste and optimizing supply chain management.
  • Collaborated with kitchen staff to streamline food preparation processes, improving service speed and quality.

Server

Woodbooger Grill
Norton, VA
2020 - 2022

Customer Service Representative

Telemed
Wise, VA
2019 - 2020
  • Managed customer inquiries through multiple channels, ensuring timely and accurate responses.
  • Collaborated with team members to resolve complex service requests efficiently.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

CNA

Heritage Hall Nursing Home
Big Stone Gap, VA
2016 - 2017
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of resident rooms and common areas.
  • Documented patient care activities accurately in electronic health records systems.

Education

No Degree - Paralegal Studies

Mountain Empire Community College
Big Stone Gap, VA
05.2028

High School Diploma -

Union High School
Big Stone Gap, VA
05.2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Time management
  • Strong attention to detail

Timeline

Server

Country Kitchen Restaurant
2023 - 2024

Manager

Four Seasons Restaurant
2019 - 2023

Server

Woodbooger Grill
2020 - 2022

Customer Service Representative

Telemed
2019 - 2020

CNA

Heritage Hall Nursing Home
2016 - 2017

No Degree - Paralegal Studies

Mountain Empire Community College

High School Diploma -

Union High School

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Jasmine Ledin