Summary
Overview
Work History
Education
Skills
References
Timeline
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Jasmine Silva

Winchester

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Overnight Stocker

Walmart
Winchester
04.2021 - Current
  • Restocked shelves according to the merchandising layouts set up by the management team.
  • Organize shelves, racks and bins to ensure product availability.

Medical Receptionist

Renal Physician Associates of Winchester
Winchester
08.2023 - 02.2025
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Processed patient payments and scanned identification and insurance cards.
  • Greeted and checked in patients, updating patient information in computer system.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.

Home Care Aide

Compassionate Care
Winchester
06.2020 - 08.2023
  • Adhered to agency policies and procedures while providing home health services.
  • Transported clients to doctor appointments or other errands as needed.
  • Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
  • Assessed home environment for safety hazards and made recommendations for improvement when necessary.
  • Maintained accurate records of client information and services provided.
  • Recorded patient information such as condition, diet and progress in medical records.
  • Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.

Education

Associate of Arts - General Studies

CUNY York College
Jamaica, NY

Skills

  • Insurance verification
  • Customer service
  • Appointment coordination
  • Patient scheduling
  • Medical terminology
  • EMR / EHR

References

References available upon request.

Timeline

Medical Receptionist

Renal Physician Associates of Winchester
08.2023 - 02.2025

Overnight Stocker

Walmart
04.2021 - Current

Home Care Aide

Compassionate Care
06.2020 - 08.2023

Associate of Arts - General Studies

CUNY York College

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Jasmine Silva