Jason Cain Jr
Roanoke,VA
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic Business Development Officer with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
8
8
years of professional experience
Work History
Business Development Officer
Regional Finance
11.2021 - Current
- Delivered campaigns to solidify new client opportunities and generate new business.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Kept meticulous client notes and updated account information in company databases.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
- Trained new employees on customer service, money handling and organizing strategies.
Administrative Specialist
United States Marine Corps
12.2015 - 12.2021
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized Personnel.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Lead Machine Operator
Footlevelers Inc
05.2017 - 11.2021
- Arranged and secured materials in chucks, fixtures, or automatic feeding mechanisms.
- Reviewed work instructions and schedules to coordinate machine operation and production schedules.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
Customer Service Supervisor
Bjs Wholesale Club
08.2018 - 10.2020
- Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
- Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
Education
Diploma - Carpentry
Ashworth College
Norcross, GA11.2019
High School Diploma -
Atlantic City High School
Atlantic City, NJ06.2015
Skills
- Research and due diligence
- Team Leadership
- Schedule Management, training and development
- Data Management, data Entry, filing and data archiving
- Document management
- Operational Improvement
- First Aid/CPR
- Regulatory Compliance
- MS Office
- Risk Management
- Application Review
- Credit
Timeline
Business Development Officer
Regional Finance
11.2021 - Current
Customer Service Supervisor
Bjs Wholesale Club
08.2018 - 10.2020
Lead Machine Operator
Footlevelers Inc
05.2017 - 11.2021
Administrative Specialist
United States Marine Corps
12.2015 - 12.2021
Diploma - Carpentry
Ashworth College
High School Diploma -
Atlantic City High School
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