JASON D. LAROCQUE
Chesterfield
Summary
An open-minded, motivated and adaptable professional seeking a full-time role with a growth-oriented company. Known for quickly adapting, taking on challenges with a positive mindset, and contributing reliably in fast-paced environments. Looking for an opportunity that offers long-term development, meaningful work, and the ability to grow within the organization.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber
11.2022 - Current
- Driver responsible for providing excellent customer service to people needing transportation services.
- Responsible for food deliveries to customers. Currently hold a high customer service rating.
- Managed trip scheduling and communication through Uber's driver app to streamline operations.
- Responded to passenger concerns and complaints politely and professionally.
- Navigated efficiently using advanced GPS technology to optimize routes and reduce wait times.
Delivery Driver
DoorDash
09.2020 - Current
- Achieved timely deliveries by efficiently navigating optimal routes.
- Enhanced customer satisfaction through dedicated and positive service interactions.
- Maintained high customer service rating through consistent order accuracy.
- Ensured vehicle safety and operational efficiency through diligent maintenance practices.
- Delivered orders promptly, exceeding customer expectations with reliable service.
Daycare Aide/CDL Bus Driver
Starling International Schools
12.2023 - 03.2024
- Ensured child safety by supervising activities inside and outside the classroom.
- Facilitated nutritious meals and proper feeding schedules for children daily.
- Transported children safely from home to school and daycare locations.
- Supported educators in executing tailored lesson plans and activities effectively.
- Addressed conflicts and reinforced positive behaviors among children consistently.
- Maintained cleanliness and safety standards to promote children's well-being.
Delivery Driver
Flowers Make Scents
08.2023 - 12.2023
- Ensured safe box van operations, delivering fast and friendly customer service.
- Achieved timely deliveries of floral arrangements for events and customer support.
- Trained new drivers on operational procedures and route management techniques.
- Utilized maps and GPS for efficient delivery route navigation.
- Implemented best practices enhancing order accuracy and delivery efficiency.
Sales Associate
Conn’s Home Plus
03.2023 - 08.2023
- Increased customer engagement by setting appointments for financing consultations.
- Enhanced shopping experiences by assisting customers in selecting appliances and furniture.
- Provided accurate product recommendations through extensive knowledge of features and benefits.
- Optimized store layout in collaboration with team members for better navigation.
- Ensured financial accuracy by efficiently managing cash transactions per company policies.
- Fostered customer loyalty by building strong relationships for repeat business.
Swim Instructor & Assistant Manager
Kids First Swim School
08.2021 - 04.2022
- Engaged students effectively, enhancing their learning experience as Assistant Manager.
- Designed personalized lesson plans, improving individual student performance in swimming.
- Facilitated parent meetings to address concerns and discuss student progress.
- Maintained emergency certifications, ensuring safety during all swimming lessons.
- Enhanced student swimming skills through tailored instructional strategies.
Lifeguard & Assistant Manager
Continental Pools/ Douglas Aquatics
06.2017 - 08.2020
- Ensured swimmer safety by enforcing rules and maintaining order at pool.
- Trained new lifeguards on emergency procedures and facility protocols effectively.
- Maintained First Aid and CPR proficiency to support individuals in distress.
- Executed daily cleaning tasks to uphold a safe and hygienic facility.
- Conducted regular inspections on equipment to prevent accidents and ensure safety.
Sandwich-Maker/Cashier/Sales Associate
Jersey Mikes
01.2020 - 05.2020
- Enhanced customer satisfaction by efficiently taking orders and processing payments.
- Prepared consistent high-quality sandwiches using standardized recipes and presentation guidelines.
- Maintained a clean kitchen environment, ensuring compliance with health regulations.
- Trained new employees in sandwich preparation and customer service best practices.
- Engaged with customers to address preferences and provide exceptional service.
- Managed cash transactions securely while adhering to company financial policies.
Education
Class A CDL -
CDS Tractor Trailer Training
10.2022
Diploma - undefined
Clover Hill High School
06.2021
Skills
- Schedule management
- Excellent navigation
- Customer service
- Passenger transportation
- Customer engagement
- Time management
- Tech-savviness
- Adaptability and flexibility
- Defensive driving
- Customer-oriented
- Dependable and reliable
Accomplishments
- Handled multiple customer interactions daily with a high satisfaction rate. Resolved complex customer issues with professionalism and empathy.
- Maintained perfect or near-perfect attendance for extended periods.
- Completed tasks ahead of schedule without sacrificing quality.
- Actively sought feedback and used it to improve.
Timeline
Daycare Aide/CDL Bus Driver
Starling International Schools
12.2023 - 03.2024
Delivery Driver
Flowers Make Scents
08.2023 - 12.2023
Sales Associate
Conn’s Home Plus
03.2023 - 08.2023
Uber Driver
Uber
11.2022 - Current
Swim Instructor & Assistant Manager
Kids First Swim School
08.2021 - 04.2022
Delivery Driver
DoorDash
09.2020 - Current
Sandwich-Maker/Cashier/Sales Associate
Jersey Mikes
01.2020 - 05.2020
Lifeguard & Assistant Manager
Continental Pools/ Douglas Aquatics
06.2017 - 08.2020
Diploma - undefined
Clover Hill High School
Class A CDL -
CDS Tractor Trailer Training