Jason EDDIE
Antananarivo
Summary
Highly-motivated student with desire to take on new challenges. Experienced in international business. Strong worth ethic, adaptability and exceptional interpersonal skills. Business-oriented fine-dining experienced. Focused on setting high expectations and raising high standards to give every customer a positive memorable experience while expanding customer base.
Overview
2
2
years of professional experience
Work History
F&B Manager in Training
Colonial Williamsburg Company
Williamsburg
11.2022 - 11.2023
- Scheduled staff shifts based on anticipated business volume and needs of the restaurant. Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues in a timely manner and offer further assistance. Evaluated then analyzed levels of customer satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees. Reported details on daily business flow and sales activity.
- Oversaw food preparation, presentation, worked in close collaboration with team members to ensure customers received high-quality service.
Chef De Rang
NOVOTEL
Clermont Ferrand
12.2021 - 06.2022
- Ensured guest service from setting up to the payment: prepare tables including setting up linens, silverware and glassware, offer efficient service of food and beverages in an attentive and courteous manner, check back to ensure that they are enjoying their meals and take action to correct any problems.
- Mastery of the restaurant's menu and wine list by accurately describing ingredients and preparation methods for all dishes served.
Managing Partner
Confederation du Tourisme de Madagascar
Antananarivo
09.2021 - 11.2021
- Managed daily operations including staff management and client relations.
- Worked directly with the government to reopen borders after pandemic while working closely with hospitality actors about the requirements needed.
Education
BBA - Hospitality Management
VATEL
Madagascar 06.2021
Skills
- Operations oversight, safe food handling, calm and pleasant demeanor, money handling
- Sense of luxury, team leadership, guest comfort and satisfaction, Forbes training, art of problem handling
- Bilingual: fluent english and french and able to speak Deutsch and Mandarin
- Mastering POS Terminal operation and familiar with microsoft software
Timeline
F&B Manager in Training
Colonial Williamsburg Company
11.2022 - 11.2023
Chef De Rang
NOVOTEL
12.2021 - 06.2022
Managing Partner
Confederation du Tourisme de Madagascar
09.2021 - 11.2021
BBA - Hospitality Management
VATEL
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