Results-driven professional specializing in customer engagement and event coordination. Proven track record in managing fitness programs and schedules, enhancing participant satisfaction through effective communication and leadership skills. Expertise in fostering program success and optimizing operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fitness Supervisor
Atlantic Shores Retirement Community
Virginia Beach
01.2014 - Current
Performed administrative duties such as scheduling appointments, preparing reports and maintaining records of attendance and progress of participants in fitness programs.
Prepared budget estimates for different projects related to fitness activities.
Developed, implemented, and monitored all fitness programs for residents.
Analyzed budget reports on a monthly basis to identify areas for cost savings or revenue growth opportunities.
Scheduled appointments with customers for personal training sessions or other services available at the facility.
Led group fitness classes to enhance participant engagement and motivation.
Championed community fundraising for The Alzheimer's Association, totaling over $80k since 2020.
Collaborated with marketing staff to create compelling content for print publications and digital platforms.
Driver Specialist
Business Document Solutions
Norfolk
02.2012 - 12.2013
Delivered documents promptly to clients and internal teams across multiple locations.
Maintained accurate records of daily logs, routes, and schedules.
Assisted in warehouse operations when needed such as loading and unloading trucks, stocking shelves.
Teen Program Coordinator/Summer Camp Director
YMCA of Southampton Roads
Chesapeake
10.2006 - 01.2012
Coordinated schedules and logistics for events and workshops.
Developed age-appropriate program content and resources for participants.
Collaborated with local organizations to expand program offerings and resources.
Managed camper registrations and maintained accurate records.
Maintained and reviewed records and evaluations of staff, programs and related infrastructure.
Developed and implemented camp curriculum, activities and policies.
Monitored budget allocations for supplies, equipment, transportation costs and other expenses associated with running the summer camp program.
Education
Some College (No Degree) - General Education
Liberty University
Lynchburg, VA
Skills
Budget management
Program development
Customer engagement
Event coordination
Team collaboration
Leadership skills
Program marketing
Certification
Kaizen Adaptive Coach 24'
Accomplishments
3- Time Employee of the Year nomination
The Alzheimer's Elite Grand Champion fundraiser 2020-current