To gain a position where I can contribute to a growing business that is focused in customer service, sales, and/or quality energy solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst I
Exelon
04.2024 - Current
Data collection in field
Improved business processes by analyzing current practices and recommending optimization strategies.
Analyzed data to identify root causes of problems and recommend corrective actions.
Assess areas of concern and submit photographic evidence for remedy
Ability to work in all environmental conditions
Promoted a positive work environment by fostering collaborative relationships among team members, sharing knowledge and expertise to enhance overall performance.
Supported team decision-making by providing expert recommendations based on thorough analysis of collected survey data.
Increased project efficiency by utilizing advanced survey equipment and software for precise measurements and data analysis.
Delivered high-quality results by adhering to industry standards and best practices in all aspects of field surveying work.
Site Surveyor II & Project Advisor
Tesla Energy
01.2021 - 04.2024
Reduced errors in construction projects by providing precise measurements and stakeout points for building foundations, utilities, and roadways.
Increased client satisfaction with thorough communication of survey results and recommendations.
Identified potential issues during site visits by proactively communicating with construction teams.
Managed multiple solar projects simultaneously, ensuring on-time completion and adherence to strict safety standards.
Improved solar system efficiency by conducting thorough site assessments and recommending optimal equipment placement.
Ensured a seamless transition from traditional power sources to renewable energy solutions for homeowners by guiding them through every step of the process.
Served as a liaison between clients, utility companies, permitting authorities, and internal departments throughout the solar installation process.
Contributed to a positive team atmosphere by fostering open communication, collaborative problem-solving, and continuous learning among colleagues.
Field Engineer
PEG LLC
08.2019 - 03.2020
Home Energy Rater certified
Inspect new construction buildings to make sure they meet Energy Efficiency standards set by RESNET
Data Entry and Photographic Documentation
Utilized equipment to test system performance such as infiltration & Blower Door Testing, Ventilation Testing, Duct Leakage Testing, and Building Air Flow & Pressure Testing
Adjusted system settings to either meet design or manufacturer specifications
Effectively and professionally communicated with clients
Branch Manager
Phillips Energy Inc
08.2017 - 03.2019
Responsible of plant operations for New Kent Office (Propane Bulk Plant, Diesel and Gasoline storage tanks)
Oversee of facility, office staff, and customer service relations
Residential and commercial sales and estimating
Handle on call (after hour emergency) responsibilities
Dispatcher and coordinator
Bi-monthly strategic company operations meeting
Analyze customer energy consumption
Proficient in Ignite software
Performed interviews for potential new employees and assisted with on site training
Service Manager
Hellers Gas Inc
08.2014 - 08.2017
Mastered skills required to manage service department
Created daily work schedules
Constant communication with technicians and other branches
Worked first hand with customer base in person or via telecommunications
Handled problems presented in timely fashion
Focus on sales
Performed daily plant inspections
Performed weekly inventory
Developed strong customer relations with exceptional customer service
Proficient in Cargas Engery and Suburban programming
Entrusted in training new hires
HVAC Technician
United Air Temp
09.2012 - 04.2014
CFC certified
Qualified technician with a demonstrated track record of customer service and add on sales
Mastered skills needed to provide exceptional routine/preventative maintenance
Able to quickly diagnose and rectify faulty systems
Experienced on Electric/Gas Furnaces, Air Conditioners/Heat Pump Systems, Boiler/Aqua Coil Systems, Geothermal, Generators, Hot Water Tanks, Humidifiers, Attic Fans
Entrusted to operate 24 hour emergency on call
Trained 5 new employees
Able to leverage complete understanding of company products to enhance system performance and safety devices
Recognized as a top 5 finalist in 2 separate months of total company revenue
Met goals of contract sales and sales lead opportunities
Extensive set of HVAC tools such as torches, refrigerant scale, vacuum pump, refrigerant gauges, refrigerant leak detector