JASON PEREZ
Chester
Summary
Experienced Automotive Technician with over 9 years in dealership and aftermarket settings. Expertise in advanced diagnostics, electrical systems, engine repair, and drivability solutions for diverse vehicle makes and models. Recognized for leadership and dedication to quality repairs, ensuring exceptional customer satisfaction. Relocating to Virginia.
Overview
1
1
Certification
4
4
years of post-secondary education
13
13
years of professional experience
Work History
AUTOMOTIVE TECHNICIAN – FCA CERTIFIED LEVEL 3
Brooklyn Chrysler Jeep Dodge Ram
Brooklyn
04.2023 - Current
- Performed advanced diagnostics using factory scan tools, wiring diagrams, and OEM service information to identify and resolve complex issues, enhancing customer satisfaction through effective solutions.
- Diagnosed and repaired engine, transmission, electrical, suspension, steering, and brake systems on Chrysler, Dodge, Jeep, and Ram vehicles, ensuring vehicle reliability and safety.
- Completed repairs and maintenance per FCA manufacturer specifications and industry standards, contributing to overall vehicle performance and compliance.
- Perform oil changes, tire rotations, brake inspections, and other preventive maintenance to ensure optimal performance and safety.
- Stay current with evolving automotive technology through ongoing training and hands-on workshops.
AUTOMOTIVE TECHNICIAN
Amerit Fleet Solutions
Woodbridge
01.2021 - 04.2023
- Executed repairs and preventative maintenance on fleet vehicles to ensure reliability and performance.
- Inspected and serviced undercarriage components and major systems, enhancing vehicle safety and functionality.
- Maintained accurate vehicle records and repair documentation to support compliance and streamline service processes.
- Maintained accurate vehicle records and repair documentation.
SERVICE CENTER MANAGER
Valvoline Instant Oil Change
Hicksville
08.2018 - 10.2021
- Promoted to Service Center Manager 2 months later.
- Managed daily operations, technicians, and customer satisfaction.
- Managed daily operations, leading technicians to enhance customer satisfaction.
- Oversaw service quality, coordinated scheduling, and maintained inventory to meet performance goals.
- Trained and developed team members, elevating productivity and achieving service standards.
GENERAL SERVICE TECHNICIAN
Merchants Tire and Auto
Midlothian
09.2016 - 11.2018
- Executed tire services, alignments, brake repairs, suspension work, and minor engine repairs to ensure vehicle safety and performance.
- Applied training and diagnostic skills to effectively troubleshoot and resolve vehicle issues, enhancing customer satisfaction.
- Advanced to B Technician role after demonstrating strong skills in vehicle maintenance and repair.
SALES ASSOCIATE & CASHIER
Modell's Sporting Goods
Various Locations
11.2013 - 12.2016
- Delivered exceptional customer service, managed inventory levels, and facilitated sales support across all departments.
Education
HIGH SCHOOL DIPLOMA -
Sheepshead Bay High School
Brooklyn, NY 09.2010 - 06.2014
Skills
- Engine Repair
- Transmission Repair
- Brake Systems
- Suspension & Steering
- Electrical Systems
- Air Conditioning
- Advanced Diagnostics (Scan Tools)
- Drivability Diagnostics
- Preventive Maintenance
- Alignments
- Tire Service
- Problem solving
- Time management
- Team leadership
- Customer service
- Work ethic
- Fast learner
Certification
- FCA Certified Level 3 Technician
- ASE Certifications (If Applicable)
- Driver's License – Valid
Timeline
AUTOMOTIVE TECHNICIAN – FCA CERTIFIED LEVEL 3
Brooklyn Chrysler Jeep Dodge Ram
04.2023 - Current
AUTOMOTIVE TECHNICIAN
Amerit Fleet Solutions
01.2021 - 04.2023
SERVICE CENTER MANAGER
Valvoline Instant Oil Change
08.2018 - 10.2021
GENERAL SERVICE TECHNICIAN
Merchants Tire and Auto
09.2016 - 11.2018
SALES ASSOCIATE & CASHIER
Modell's Sporting Goods
11.2013 - 12.2016
HIGH SCHOOL DIPLOMA -
Sheepshead Bay High School
09.2010 - 06.2014