Dynamic and dedicated professional with proven customer service skills honed at Wilderness Presidential Resort. Recognized for exceeding performance expectations and enhancing team productivity through effective multitasking and attention to detail. Experienced in cash handling and fostering positive customer engagement, consistently contributing to an exceptional guest experience.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Crew Member
Little Caesars Pizza, Quinten Kentch, 540-840-6117
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted other team members to achieve goals.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Crew Member
Wilderness Presidential Resort
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Education
High School Diploma -
Riverbend Highschool
Fredericksburg, VA
05-2024
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Cash handling
Attention to detail
Customer engagement
Self-discipline
Interactive communication skills
Flexible schedule
Languages
English
Full Professional
Timeline
Crew Member
Little Caesars Pizza, Quinten Kentch, 540-840-6117