Nicole Seay
Centreville
Summary
Driven professional with extensive experience, excelling in leadership and problem-solving. Proven track record in optimizing operations and enhancing customer satisfaction. Skilled in record keeping and multitasking, consistently delivering high-quality service while managing a team of over 30 staff members.
Overview
28
28
years of professional experience
Work History
Delivery Driver
OnTrac Delivery
Chantilly
06.2021 - Current
- Completed deliveries on-time by following strict protocols and safety guidelines
- Load personal vehicle from OnTrac warehouse and properly secured items to prevent damage during transportation
- Verified each delivery against shipping instructions and manifest before delivering
- Working independently for long hours
- Ensuring customers are satisfied with OnTrac Delivery Services
Director of Food Service
Fairfax Nursing Center
Fairfax
01.2019 - 06.2021
- Maintained the daily operations of a kitchen that serves over 200 people three meals daily
- Placed all food and equipment orders from multiple vendors while maintaining a closely monitored budget
- Handled all in-services/trainings and scheduling for a team of over 30 staff members
- Reviewed, coded and approved all food service invoices for payment
- Ensured all equipment was in proper working order and schedule any maintenance service or repairs needed
- Interviewed/Hired all new Food Service Staff
Assistant Director of Food Service
Fairfax Nursing Center
Fairfax
12.2010 - 01.2019
- Provided support and training for the Food Service Staff
- Monitored Food Production and updated all recipe books
- Reviewed all required food service logs to ensure safe and accurate food handling practices
- Assisted with placing food orders and staff scheduling
- Visited Residents upon admission to gather preferences, entered diet orders and preferences into meal ticket system
- Organized all Holiday and Special Meal Functions
Front Desk Receptionist
Fairfax Nursing Center
Fairfax
07.1998 - 12.2010
- Responsible for handling customer’s inquiries over multiple phone lines
- Assist patients and guests with questions and/or concerns in person or over the phone
- Responsible for daily entry of patient information and filing
- Create Policy and Procedure manuals with a variety of other duties
Education
GED -
Woodson
Northern Virginia06-2002
Skills
- Goal Oriented
- Problem Solving
- Self-Motivated
- Quick Learner
- Leadership
- Record Keeping
- Customer Interaction
- Multitasking and Organization
- Dependable and Reliable
References
Personal references available Upon Request
Timeline
Delivery Driver
OnTrac Delivery
06.2021 - Current
Director of Food Service
Fairfax Nursing Center
01.2019 - 06.2021
Assistant Director of Food Service
Fairfax Nursing Center
12.2010 - 01.2019
Front Desk Receptionist
Fairfax Nursing Center
07.1998 - 12.2010
GED -
Woodson