Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes while ensuring high standards, and aligning efforts with company goals.
Overview
3
3
years of professional experience
Work History
Licensed Insurance Agent
GEICO
04.2024 - Current
Evaluate Policyholders issues and determine the single best solution.
Make final decisions based off of state requirements and customer needs.
Have full administrative and professional front line underwriting responsibility when interacting with customers.
Extract and analyze data in order to provide proper service in order to support the business and upper management.
Team Member / Part time HR Representative
Target
08.2022 - Current
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Assigned and evaluated the work of subordinate staff
Made final decisions when selecting potential employees
Team Lead
Marine Corps Exchange
08.2021 - 08.2022
Identified educational and training needs of new hires.
Evaluated the performance and took disciplinary action when necessary of subordinate team members
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Coached team members in techniques necessary to complete job tasks.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA
12.2024
G.A.S With A Specialization In Psychology - Psychology
Germanna Community College
Fredericksburg, VA
06.2022
High School Diploma -
Brooke Point High School
Stafford, VA
06.2019
Skills
Administrative Independence
Client Service
Positive Attitude
Clear Communication
Leadership Qualities
Employee Evaluation
Prioritizing
Problem Solver
References
Keisha Harris, (253)365-4697
Rachel Bergman, (540)907-8279
Gregory Hewitt, (240)422-7718
Timeline
Licensed Insurance Agent
GEICO
04.2024 - Current
Team Member / Part time HR Representative
Target
08.2022 - Current
Team Lead
Marine Corps Exchange
08.2021 - 08.2022
Bachelor of Science - Psychology
Virginia Commonwealth University
G.A.S With A Specialization In Psychology - Psychology