Javonte Baker
Chesapeake
Summary
Results-driven Operations and Equipment Rental Professional specializing in logistics coordination and team leadership. Manages equipment flow and optimizes processes while ensuring safety and service standards. Excels in cross-functional collaboration and problem resolution to enhance operational efficiency and customer experiences.
Overview
10
10
years of professional experience
Work History
Equipment Rental Specialist
Sunbelt Rentals
Chesapeake
04.2025 - Current
- Assist customers with equipment selection by assessing project needs and recommending appropriate rental solutions.
- Generate rental contracts, coordinate reservations, and ensure accurate documentation of equipment transactions.
- Manage inbound and outbound equipment flow, ensuring timely availability and proper asset tracking.
- Provide detailed explanations of rental terms, safety procedures, and operational guidelines to customers.
- Collaborate with yard and service teams to ensure equipment is inspected, maintained, and ready for rental.
- Resolve customer concerns efficiently while maintaining high service standards and strengthening client relationships.
- Support sales initiatives by identifying upselling opportunities and contributing to branch revenue growth.
Sales and Leasing Consultant
Rick Hendrick Chevrolet - Norfolk Virginia
Norfolk
12.2023 - 04.2025
- Consistently exceeded sales targets by identifying customer needs and delivering tailored solutions that drove revenue.
- Cultivated long-term client relationships through expert advice, follow-up, and ongoing support, fostering loyalty and repeat business.
- Utilized CRM tools to track and manage leads, enhancing sales pipeline management and overall efficiency.
- Negotiated and closed deals, aligning customer needs with business objectives to achieve sales goals.
- Trained new sales representatives on product knowledge and sales techniques, improving team readiness and performance.
Operations Manager
Final Mile Logistics
Norfolk
10.2021 - 03.2024
- Coordinated and optimized daily driver schedules, ensuring timely deliveries while managing assignments for 30 drivers.
- Proactively adjusted routes and schedules based on real-time data to minimize delays and improve operational efficiency.
- Monitored driver performance in real time using dispatching software, quickly addressing issues to maintain smooth operations.
- Coached drivers and provided performance feedback, identifying areas for improvement and supporting professional growth.
- Ensured seamless communication between drivers and support teams to deliver a top-notch customer experience.
Lead Delivery Driver
Final Mile Logistics
Norfolk
09.2020 - 10.2021
- Supervised the timely delivery of shipments from fulfillment centers to customer locations, ensuring accurate handling and smooth execution of daily driver assignments.
- Maintained a focus on meeting delivery deadlines while optimizing driver performance.
- Utilized GPS and dispatching software to optimize delivery routes, ensuring timely deliveries and efficient use of resources.
- Continuously reviewed and adjusted routes to meet operational goals and minimize delays.
- Monitored driver progress throughout the day, offering support when needed to ensure timely and accurate deliveries.
Warehouse Lead
Ace Hardware
Suffolk
05.2016 - 09.2020
- Led the unloading and inspection of incoming shipments, ensuring product accuracy and adherence to quality standards.
- Oversaw packing, labeling, and preparation of products for shipment, ensuring secure handling to prevent damage and delays during transport.
- Collaborated with team members to verify shipment accuracy and readiness for on-time distribution to delivery teams.
- Worked closely with drivers to ensure that packages were prepared for timely deliveries.
- Operated warehouse equipment to move products safely and efficiently, maintaining productivity while adhering to safety guidelines.
- Ensured that product handling met all company and safety standards.
Education
High School Diploma -
Franklin High School
Franklin, VA06-2016
Bachelor of Science - Psychology
Old Dominion University
Norfolk, Virginia, VASkills
- Equipment management
- Inventory management
- Asset tracking
- Safety compliance
- Contract generation
- Customer assessments
- Client relationship management
Timeline
Equipment Rental Specialist
Sunbelt Rentals
04.2025 - Current
Sales and Leasing Consultant
Rick Hendrick Chevrolet - Norfolk Virginia
12.2023 - 04.2025
Operations Manager
Final Mile Logistics
10.2021 - 03.2024
Lead Delivery Driver
Final Mile Logistics
09.2020 - 10.2021
Warehouse Lead
Ace Hardware
05.2016 - 09.2020
High School Diploma -
Franklin High School
Bachelor of Science - Psychology
Old Dominion University