Jay Boudreaux
Roanoke
Summary
Dynamic General Manager with a proven track record in elevating member engagement and streamlining operations. Skilled in team leadership, training, and customer relations, resulting in enhanced service delivery and organizational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Golds Gym
Roanoke, VA
06.2021 - 02.2026
- Led operational strategies to enhance member engagement and retention.
- Streamlined fitness program offerings based on member feedback and industry trends.
- Managed staff scheduling and training to optimize team performance and service delivery.
- Analyzed monthly performance metrics to inform strategic decision-making and resource allocation.
- Developed marketing initiatives that increased community outreach and brand awareness.
- Oversaw facility maintenance, ensuring compliance with health and safety regulations.
- Fostered a positive workplace culture through effective communication and conflict resolution strategies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Personal Trainer
Planet Fitness
Roanoke, VA
03.2019 - 06.2021
- Developed personalized fitness programs tailored to individual client goals and needs.
- Conducted comprehensive fitness assessments to evaluate client progress and adjust training plans.
- Provided ongoing motivation and support to clients, fostering a positive workout environment.
- Led group training sessions, enhancing member engagement through interactive exercises.
- Educated clients on proper exercise techniques and nutrition for holistic wellness.
Education
Associate of Science - Paramedicine
National College
Salem, VA01-2013
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Relationship building
Certification
NASM CPT
NASM CNC
CPR/AED
Timeline
General Manager
Golds Gym
06.2021 - 02.2026
Personal Trainer
Planet Fitness
03.2019 - 06.2021
Associate of Science - Paramedicine
National College
Military Service
US Coast Guard Active duty September 2000-August 2005 Electricians mate, Dive team member, Boarding team, Leading Seaman on CGC Bear while underway for antinarcotic missions, Port Security unit stationed at San Francisco
US Army Reserves September 2009-June 2011 Attached to 424 Transportation division, Galax Virginia