Jayaprakash Gaara
Glen Allen
Summary
Senior technology lead specializing in Dynamics 365, Azure, and .NET technologies. Proven track record in delivering customized solutions for telecom, financial services, and retail sectors. Expertise in automation and enterprise integrations drives measurable business success.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Senior Technology Lead
Microsoft
Redmond
03.2024 - Current
- Led architecture and delivery of Dynamics 365 solutions for ESI learning and material data, enhancing data accessibility and management.
- Designed and delivered technical solutions, translating business requirements into actionable technical designs; collaborated on architecture decisions and developed automation and integrations using Azure Functions, Power Automate, Power Virtual Agents, and plug-ins.
- Environment: .NET Framework 4.0, SQL Server 2010, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, Azure API, Azure Functions, Unified Service Desk (USD), SSRS, Portal Pages, WebJobs, Portals
Senior Technology Lead
Maximus Health
New York
03.2023 - 03.2024
- Delivered a Dynamics 365 field service solution for scheduling, case processing, and portal-based work orders.
- Led delivery across portal, scheduling, integration workstreams; managed Agile execution, deployments; built automation, integrations with Azure Functions, APIs, portal customizations.
- Environment: .NET Framework 4.0, SQL Server 2010, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, Azure API, Azure Functions, Unified Service Desk (USD), SSRS
Senior Technology Lead
Best Buy
Minneapolis
04.2020 - 04.2023
- Delivered Dynamics 365 solutions enhancing retail health and clienteling operations.
- Led delivery across key business modules, managed Agile execution and CI/CD deployment, implemented automation and integrations, and customized portals using Azure services and Dynamics 365.
- Environment: .NET Framework 4.0, SQL Server 2010, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, Azure API, Azure Functions, USD, SSRS
Senior Technology Lead
Bromford
04.2019 - 03.2020
- Delivered Dynamics 365 housing solution enhancing rental, transfer, and customer service operations.
- Managed Agile delivery and CI/CD deployment, led Dynamics 365 customization and USD implementation, built automation and reporting capabilities using Azure services and SSRS.
- Environment: .NET Framework 4.5, SQL Server 2010, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, Azure API, Azure Functions, USD, SSRS
Senior Technology Lead
Polaris
03.2018 - 04.2019
- Delivered Dynamics 365 solutions that automated processes, enhanced reporting, and improved application functionality.
- Managed delivery and CI/CD deployment, led Dynamics 365 customization, and developed automation and model-driven solutions using Azure services and Power Platform tools.
- Environment: .NET Framework 4.0, SQL Server 2010, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, Azure API, Azure Functions, USD, SSRS
Senior Technology Lead
HCL, Finedge Insurance
01.2018 - 03.2018
- Designed workflow and data solutions for insurance operations, translated requirements into technical design, supported architecture planning, and created platform extensions using workflows, JavaScript, console apps, and plug-ins.
- Worked on a reusable Dynamics 365 insurance solution for sales, service, claims, and policy managemen
- Environment: .NET Framework 4.0, SQL Server 2010, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, Azure API, Azure Functions, USD, SSRS
Senior Technology Lead
Vanguard
Philadelphia
08.2017 - 01.2018
- Maintained, migrated, reported on, and updated workflows for financial and retail applications to ensure operational efficiency.
- Delivered workflow, automation, and reporting enhancements, translated business needs into technical solutions, supported architecture planning, and guided vendor delivery and implementation.
- Environment: .NET Framework 4.0, SQL Server 2008, Visual Studio 2017, Dynamics 365, JavaScript, ASP.NET, C#, TFS, VSTS
Technology Lead and Consultant
British Petroleum
Houston
12.2016 - 08.2017
- Delivered CRM solution improving agent information management in energy trading.
- Designed CRM solutions, translated business requirements into technical design, collaborated with stakeholders on delivery planning, and developed integrations, migration utilities, UI customizations, and plug-ins for enhanced user experience.
- Environment: .NET Framework 4.0, Object-Oriented Analysis & Design, ASP.NET 4.0, C#, Microsoft Dynamics CRM 2016, Web Services, .NET Enterprise Library, CSS, JScript, SQL Server 2008, TFS, Visual Studio 2015
Technology Lead and Consultant
Infosys-Microsoft
07.2016 - 12.2016
- Developed internal Dynamics CRM and ADX portal applications for service requests and financial planning, enhancing user experience and operational efficiency.
- Delivered workflow and portal solutions, translated requirements into technical design, supported architecture and delivery planning, and built automation and reporting tools using ADX, Power BI, plug-ins, and console utilities.
- Environment: .NET Framework 4.0, Object-Oriented Analysis & Design, ASP.NET 4.0, C#, Microsoft Dynamics CRM 2011, Web Services, .NET Enterprise Library, CSS, JScript, SQL Server 2008, TFS, Visual Studio 2010
Technology Lead and Consultant
MoneyGram
Minneapolis
04.2011 - 07.2016
- Delivered AML case management solutions in Microsoft CRM, enhancing user experience through customization and upgrade support.
- Designed AML automation solutions, translated business requirements into technical design, and developed integrations, UI customizations, migration utilities, and plug-ins, while supporting architecture and delivery planning.
- Environment: .NET Framework 4.0, Object-Oriented Analysis & Design, ASP.NET 4.0, C#, Microsoft Dynamics CRM 2011, Web Services, .NET Enterprise Library, CSS, JScript, SQL Server 2008, TFS, Visual Studio 2010, MSCRM 2015
Technology Analyst
MoneyGram
Minneapolis
01.2011 - 04.2011
- Delivered Microsoft CRM 4.0 customizations, web services, and SharePoint solutions, enhancing client operations in insurance sector.
- Translated business requirements into technical design, coordinated architecture with stakeholders, and developed web services and CRM UI customizations.
- Environment: .NET Framework 3.5, Object-Oriented Analysis & Design, ASP.NET 3.5, C#, Microsoft Dynamics CRM 4.0, Web Services, .NET Enterprise Library, CSS, JScript, SQL Server 2008, JavaScript, Visual Source Safe, Visual Studio 2008
Sr. Application Developer
Infosys- Samling Global Limited
10.2010 - 12.2010
- Developed ASP.NET leave management system to streamline employee leave tracking for global forestry business.
- Designed and developed leave management application, built reusable UI and backend components, and implemented core business features, database objects, validations, and notifications to enhance user experience and system reliability.
- Environment: ASP.NET 4.0, C#, .NET Framework 4.0, Web Services, .NET Enterprise Library, CSS, Visual Source Safe 2005, SQL Server 2005, Visual Studio 2008, JavaScript
Module Lead
Infosys -Canada Pacific Railways
01.2010 - 08.2010
- Developed leave management system streamlining absence tracking for global railway employees.
- Migrated legacy applications to .NET, built data-driven web pages and custom controls, implemented validations and exception handling, and integrated IBM MQ to facilitate legacy data exchange.
- Environment: ASP.NET 2.0, C#, .NET Framework 2.0, VB, CSS, Visual Source Safe 2005, SQL Server 2005, Visual Studio 2005, JavaScript, In-house Migration Tools
Programmer Analyst
Infosys -British Telecom
09.2006 - 12.2009
- Enhanced Genesis portal for partner profile and access management, improving user experience.
- Developed portal and administration features, contributed to design and estimation, built database objects and reusable controls, and supported testing, performance tuning, release, and post-production support.
- Environment: C#.NET, ASP.NET, COM, AJAX.NET, ADO.NET, IIS, Visual Studio .NET, Visual Source Safe, SQL Server 2005, NUnit Framework, NAnt
Education
M. Tech. - Software Engineering
Birla Institute of Technology and Science (BITS)
M.E. -
Osmania University College of Engineering Technology
Hyderabad, IndiaSkills
- Enterprise Technologies: Microsoft Dynamics CRM 40, Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 2016, D365, Web form customizations, SharePoint 2007
- Languages: C, C#, ASPNET, ADONET, LINQ, VBNET, HTML, DHTML, T-SQL, PL/SQL, CSS, JavaScript, XML, XSL, XSLT, WSDL, SOAP/REST, OData
- Databases: Microsoft SQL Server 2005, Microsoft SQL Server 2008 R2, Oracle 9i/10g
- Web services development
- Modern Web Services
- Cloud Computing
- Source Control: Visual SourceSafe (VSS), Team Foundation Server (TFS)
- Methodologies: Agile, SDLC
- DevOps Tools
- Data Visualization
Certification
- Microsoft Certified Technology Specialist – Dynamics 365
- Microsoft Dynamics CRM 2011 – Customization and Configuration
- Dynamics 365 – Customization and Configuration, Sales and Service
Timeline
Senior Technology Lead
Microsoft
03.2024 - Current
Senior Technology Lead
Maximus Health
03.2023 - 03.2024
Senior Technology Lead
Best Buy
04.2020 - 04.2023
Senior Technology Lead
Bromford
04.2019 - 03.2020
Senior Technology Lead
Polaris
03.2018 - 04.2019
Senior Technology Lead
HCL, Finedge Insurance
01.2018 - 03.2018
Senior Technology Lead
Vanguard
08.2017 - 01.2018
Technology Lead and Consultant
British Petroleum
12.2016 - 08.2017
Technology Lead and Consultant
Infosys-Microsoft
07.2016 - 12.2016
Technology Lead and Consultant
MoneyGram
04.2011 - 07.2016
Technology Analyst
MoneyGram
01.2011 - 04.2011
Sr. Application Developer
Infosys- Samling Global Limited
10.2010 - 12.2010
Module Lead
Infosys -Canada Pacific Railways
01.2010 - 08.2010
Programmer Analyst
Infosys -British Telecom
09.2006 - 12.2009
M. Tech. - Software Engineering
Birla Institute of Technology and Science (BITS)
M.E. -
Osmania University College of Engineering Technology