Jayden Nordstrom
Food Lion
Virginia Beach
2
Languages
4
years of professional experience
Dedicated professional with experience in customer-facing roles within fast-paced environments. Expertise in cash handling, inventory management, and customer service drives efficient transaction processes. Strong communicator and problem solver, adaptable to diverse customer needs while enhancing satisfaction. Contributes positively to team dynamics through effective collaboration.
Work History
Customer Lead
2 Years 10 Months- Processed customer payments efficiently, ensuring accurate change and receipt delivery.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Supported cashiers in resolving customer complaints and inquiries to enhance satisfaction.
- Kept work area tidy and organized cash drawer to ensure efficient operations.
- Checked customers' identification to ensure compliance with age restrictions for alcohol and tobacco sales.
- Trained new cashiers on register operations and store policies to ensure compliance and efficiency.
- Ensured an orderly work environment and organized cash drawer for smooth operations.
- Cultivated collaborative relationships with team members to enhance teamwork.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Arcade Attendant
2 Years 5 Months- Welcomed and interacted with members and guests, verifying equipment operation to enhance user experience.
- Operated cash register, following cash-handling procedures to finalize arcade purchases.
- Patrolled assigned work area, responding to guest service requests and machine service lights.
- Resolved guest issues promptly to ensure enjoyable gaming experiences.
- Addressed guest inquiries regarding gameplay and payouts, facilitating smooth gaming experiences.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Built relationships with members and guests, fostering a friendly environment that encouraged repeat visits.
- Monitored and identified malfunctions in arcade equipment to ensure uninterrupted operations.
Education
Advanced High School Diploma
Skills
POS system
Cash management
Cash operations
Customer service
Customer interaction
Problem-solving
Team collaboration
Multitasking
Hygiene compliance
Communication skills
Empathy and patience
Energy and enthusiasm
Accomplishments
- CPR Certified
- WISE Certified
- NSDUH Certification
Languages
English
Native or Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Customer Lead
Food Lion
09.2023 - CurrentRead More
Arcade Attendant
Flipper McCoys
05.2022 - 10.2024Read More
Salem High School
Advanced High School Diploma
Read More