Jaydin Lucero
Big Stone Gap
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
Marshalls
Norton
07.2024 - Current
- Assisted customers in locating merchandise and answering product inquiries.
- Organized and restocked sales floor to maintain product availability.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to ensure a positive shopping experience.
- Maintained cleanliness and organization of sales areas and fitting rooms.
- Handled customer returns and exchanges, following store policies.
- Provided product knowledge to customers to enhance their shopping experience.
- Participated in store promotions and events to drive customer engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
Education
High School Diploma -
Central High School
Norton05-2024
Skills
- Customer engagement
- Point-of-sale operations
- Inventory management
- Product merchandising
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Cash handling
Affiliations
- Loves to travel
- Enjoys learning about various cultures in newly traveled places
- Enjoys the outdoors
- People person
Timeline
Sales Associate
Marshalls
07.2024 - Current
High School Diploma -
Central High School
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