Jayla Moore
Staunton
Summary
Organized and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Excels in academic, work, and volunteer environments. Commitment to teamwork is evident through a willingness to embrace additional responsibilities that contribute to collective goals. Challenges are met with enthusiasm, complemented by a reputation for positivity and kindness within the community. Holds an EMT-B Certification and possesses extensive field experience gained through participation in a dual-education program, ready to apply valuable skills and knowledge in various settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dog Daycare Attendant
Pooches And Smooches
Henrico, VA
12.2024 - 06.2025
- Supervised group play sessions to ensure safety and positive interactions among dogs.
- Maintained cleanliness of indoor and outdoor play areas to promote a hygienic environment.
- Assisted with feeding, grooming, and administering medications as directed by pet owners.
- Monitored dog behavior and reported any concerns or incidents to management promptly.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
Crew Member
Tropical Smoothie Cafe
Henrico, Virginia
06.2024 - 05.2025
- Prepared and served a variety of delicious and nutritious smoothies to customers, ensuring high quality standards
- Efficiently operated cash register, accurately handling transactions and providing excellent customer service
- Maintained cleanliness and organization of the smoothie bar area, adhering to health and safety regulations
- Assisted customers in selecting the right smoothie flavors based on their preferences and dietary needs
- Managed inventory levels by monitoring stock levels, placing orders for ingredients, and tracking expiration dates
- Collaborated with team members to ensure smoothie bar operations ran smoothly during peak hours
- Provided product knowledge to customers regarding ingredients used in each smoothie option
- Handled customer inquiries, complaints, or concerns promptly and professionally to ensure customer satisfaction
- Trained new employees on proper smoothie preparation techniques and cash handling procedures
- Implemented upselling strategies to increase average transaction value by suggesting add-ons or larger sizes
- Maintained accurate records of daily sales transactions, balancing cash drawer at the end of each shift
- Developed strong relationships with regular customers through friendly interactions and personalized service
- Contributed ideas for new smoothie recipes based on market trends and customer feedback
- Ensured compliance with company policies regarding food safety practices at all times
Front of House Staff
Mediterranean Bakery & Deli
Henrico, VA
09.2021 - 12.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests when in need of assistance.
- Assisted cooks with making food, preparing ingredients, and retrieving items for guests
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Called for back up cashiers during peak times to minimize wait time for customers
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Assisted with purchasing decisions and located merchandise for customers.
- Organized items on shelves to help customers locate products easily and quickly.
- Set up front-end merchandise displays to attract customers and showcase store products.
Education
High School -
Freeman High School
03-2026
Bachelor of Arts - Psychology
James Madison University
Harrisonburg, VA05-2029
Skills
- Pet Care
- Host/Hostess
- Cashiering
- Front Desk
- Pet Sitting
- Busser
- Illness and Injury Care
- Emergency Medical Services
- EMT experience
- Certified EMT
- Daily Logs
- Encouraging
- Communication
- Inclusivity
- Patience
- Active Listening
- Problem Solving
- Creative Thinking
Certification
- EMT-B
- EMT License
- CPR Certification
Languages
English - Fluent
German - Intermediate
Additional Information
- Member of National Honor Society of High School Scholars (NSHSS)
- Honor Roll [2022-2023]
- Career and Technical Education Certification
- Red Cross Club Member
- American Sign Club Member
- Equity Ambassador
- Executive Board of Black Student Union
- Islamic Student Union Member
- Latin Club Member and running for office
- Circle of Friends Club Member
- Tutor in English, Science, and History
Timeline
Dog Daycare Attendant
Pooches And Smooches
12.2024 - 06.2025
Crew Member
Tropical Smoothie Cafe
06.2024 - 05.2025
Front of House Staff
Mediterranean Bakery & Deli
09.2021 - 12.2021
High School -
Freeman High School
Bachelor of Arts - Psychology
James Madison University