Jaylen Reynolds
Norfolk Public Schools
Chesapeake
5
years of professional experience
A dependable and hardworking professional with experience in customer service, leadership, and education. Through my roles as a tutor and shift leader, I’ve developed strong communication, problem-solving, and teamwork skills. I enjoy helping others, staying organized, and creating positive experiences for both customers and students. I’m eager to continue learning and contribute to a team where I can make a difference
Work History
IEP English Tutor
6 Months- Provided one-on-one and small group English tutoring for middle schools students
- Helped students improve their writing, reading, grammar, & comprehension skills
- Monitored students progress & shared feedback with teachers & families
- Assisted in curriculum development to align with state standards and address diverse learning needs.
- Built positive relationships with students while encouraging confidence along academic growth
Shift Captain
2 Years 8 Months- Supervised team members during high-volume shifts to ensure smooth operations.
- Trained new employees on food preparations, customer service, & company standards
- Assisted customers by answering questions & resolving concerns
- Helped manage inventory & restocked supplies
Shift Leader
2 Years 7 Months- Collaborated with management to improve service processes and workflows.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
High School Diploma
Skills
Problem solving
Effective communication
Adaptability to change
Leadership skills
Strong vocabulary skills
Continuous professional development
Timeline
IEP English Tutor
Norfolk Public Schools
01.2026 - CurrentRead More
Shift Captain
MOD Pizza
10.2023 - 06.2026Read More
Shift Leader
Pizza Hut
03.2021 - 10.2023Read More
Indian River High School
High School Diploma
Read More