Jeanie Smallwood
Craigsville
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
33
33
years of professional experience
Work History
Municipal City Clerk
City Of Richwood
06.2019 - Current
- Managed city records, ensuring timely updates and accurate documentation for public access.
- Facilitated communication between city departments, improving interdepartmental collaboration and operational efficiency.
- Assisted in budget prep, expenditure review, and budget administration.
- Updated documents such as municipal codes and city charters.
- Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
- Monitored budget expenditures throughout the fiscal year-ensuring responsible use of taxpayer funds.
- Administered oaths of office for elected officials, upholding the integrity of the democratic process within the community.
- Participated in staff training programs to continuously enhance knowledge on current best practices in municipal administration.
- Maintained professional relationships with constituents, addressing concerns and providing information on local government operations.
- Coordinated with various city departments to compile and submit necessary reports, contributing to effective governance.
- Assisted in the preparation of annual budgets, contributing to prudent financial management of municipal resources.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Municipal Court Judge
City Of Richwood
06.2019 - Current
- Mentored new judges, providing guidance on legal interpretations, procedural matters, and effective decision-making strategies.
- Enhanced courtroom efficiency by streamlining case management processes and implementing technology solutions.
- Increased public trust in the judicial system by maintaining professionalism, ethical behavior, and integrity at all times.
- Promoted transparency by making court processes accessible to the public through open hearings and clear communication of rulings.
General Manager
IHG Hotels
03.2019 - 06.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Office Manager
Cowen Physical & Wellness
04.2014 - 06.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
General Manager
Eastern Hospitality
03.1992 - 03.2013
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
No Degree -
Phoenix Univ
GED -
Richwood High School
Richwood, WV1985
Skills
- Problem-solving abilities
- Money Handling
- Researching skills
- Document Management
- Legal Compliance
- City personnel supervision
- Municipal Administration
- Office Administration
Timeline
Municipal City Clerk
City Of Richwood
06.2019 - Current
Municipal Court Judge
City Of Richwood
06.2019 - Current
General Manager
IHG Hotels
03.2019 - 06.2019
Office Manager
Cowen Physical & Wellness
04.2014 - 06.2019
General Manager
Eastern Hospitality
03.1992 - 03.2013
No Degree -
Phoenix Univ
GED -
Richwood High School
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