Jefferson De Vera

Executed duties and delivered services at Sterling Paris Baguette as detailed below.

Garnished and stocked pastries for attractive display to enhance customer experience. Open the cafe in the mornings and set up dining room. Craft hot, cold, and blended drinks. Rang up guests and prepared to-go orders for efficient service. Warm pastries in the oven. Pack online and third-party delivery orders. Bag and manage catering orders. Counted and balanced cash during AM and PM shifts for accurate financial reporting. Maintain a consistent workflow in a fast pace bakery cafe service environment.

Provided exceptional customer service, ensuring positive dining experiences for guests. Collaborated with kitchen staff to coordinate timely food preparation and delivery. Assisted in training new servers on menu knowledge and service protocols. Maintained cleanliness and organization of dining area, adhering to health and safety standards. Handled guest inquiries and resolved complaints promptly.

Restocked and organized shelves to enhance store presentation and improve customer shopping experience. Processed customer transactions and returns efficiently via cash register to ensure smooth checkout process.