Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jeffery Wright

Spotsylvania

Summary

Dynamic retail professional with a proven track record at Hollister, enhancing customer satisfaction and streamlining store operations. Expert in visual merchandising and store organization, I excel in creating engaging displays and efficient store layouts. Skilled in shrink reduction, I significantly improve store performance by leveraging both hard and soft skills to exceed sales goals.

Overview

1
1
year of professional experience

Work History

Merchandise Associate

Hollister
11.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Retail Sales Associate

HomeGoods
12.2023 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Education

Courtland High School
Spotsylvania, VA

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution
  • Display setup
  • Cleaning procedures
  • Pricing and signage updates
  • Product rotation
  • Shrink reduction
  • Visual merchandising

Additional Information

-3.9 gpa

-A/b honor roll

-Honors classes

- 50+ volunteer hours

-Participated in 40 hour real estate externship

-17 year old senior

Timeline

Merchandise Associate

Hollister
11.2024 - Current

Retail Sales Associate

HomeGoods
12.2023 - 01.2025

Courtland High School

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Jeffery Wright