JEFFREY A. CASE, JR.
VIRGINIA BEACH
Summary
I enjoy being a key member within a hardworking team who takes pride in every aspect of their job and responsibilities. I am honest, hardworking, intelligent, dependable and always eager to go above and beyond.
Overview
8
8
years of professional experience
Work History
Claims/House Moat Insurance
GEICO
03.2024 - 08.2025
- Take calls and assist customers
- Take payments
- Process customer policy change requests
- Review contracts
- Transfer calls to correct departments
- Documenting all policy changes during every call
Shift Manager
KFC (Kentucky Fried Chicken)
07.2023 - 03.2024
- - Oversee employees in their workspace
- - Cashier
- - Station prep, including food and stocking
- - Take and prep orders
- - Bank deposits
- - Customer services
- - Inventory
- - Helping out in any areas needed
Team Leader, Concession, Usher, Ticket Desk
Columbus Regal Cinemas
06.2022 - 07.2023
- - Oversee employees in their workspace
- - Helping out in all areas that need attention
- - Customer Service (welcoming, tickets, cashier)
- - Usher
- - Concession Stand
Cashier
Food Lion
07.2021 - 01.2022
- - Greet customers
- - Cashier
- - Sort and package merchandise
- - Customer Service
Cashier, Customer Service
Floor and Decor (Pembroke)
11.2019 - 11.2020
- - Meet and greet customers
- - Cashier
- - Online and by phone order taking
- - Customer Service desk (returns and complaints)
- - Loading and unloading trucks
- - Moving merchandise around
Cashier, Food Runner
Jason’s Deli (Pembroke Mall)
07.2018 - 11.2019
- - Meet and greet customers
- - Take orders
- - Take payments
- - Delivery of food
- - Clean and stock as needed
- - Train new employees
Order Taker, Cashier, Carhop
Sonic (Haygood)
10.2017 - 06.2018
- - Customer service
- - Take orders
- - Take payments
- - Delivery of food
- - Makes smoothies, floats and other fountain drinks
- - Clean up when necessary
Education
High School -
Bayside High School
Virginia Beach, VA06.2019
Skills
- - Detail-oriented
- - Highly proficient in math
- - Dependable
- - Computer savvy
- - Neat and organized
- - Quick learner
- - Multi-tasker
- - Highly motivated
Timeline
Claims/House Moat Insurance
GEICO
03.2024 - 08.2025
Shift Manager
KFC (Kentucky Fried Chicken)
07.2023 - 03.2024
Team Leader, Concession, Usher, Ticket Desk
Columbus Regal Cinemas
06.2022 - 07.2023
Cashier
Food Lion
07.2021 - 01.2022
Cashier, Customer Service
Floor and Decor (Pembroke)
11.2019 - 11.2020
Cashier, Food Runner
Jason’s Deli (Pembroke Mall)
07.2018 - 11.2019
Order Taker, Cashier, Carhop
Sonic (Haygood)
10.2017 - 06.2018
High School -
Bayside High School
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