Foster Cats and Dogs
Jeffrey Nagowski
Senior Network Administrator
Stafford,VA
Summary
Diligent NOC Engineer with 15 years of experience in thorough planning and oversight of critical network infrastructure improvements. Seasoned expert at maintaining methods and procedures for creating and scheduling system maintenance. Key identification and analysis of equipment performance to reach NOC performance expectations. Critical contributions to setting network thresholds, coordinating projects and leading operations assessment. Extensive knowledge in Microsoft Office Suite Products. Supervised and trained countless military service members to become successful in the IT military occupation field.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Network Team Lead/Senior Network Administrator
(OTD)(ONTU)
Quantico, VA
7 2022 - Current
- Implemented corrective plans of action for network availability and latency.
- Maintained network performance by performing network monitoring, analysis and performance tuning.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Configured and maintained 121 remote forensic examination sites across the US to gather critical evidence to be presented in the court of law.
Network Operations Chief
USMC
Yuma, AZ
09.2019 - 07.2022
- Trained 15 less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Supervised 30 service members in troubleshooting user IT issues and submitting service requests.
- Helped establish classified and secret internet enclaves in 6 major locations during 6 separate field operations servicing 215 uniformed service members each deployment.
- Decimated 1600 hours of unmanned aerial vehicle full motion video supporting overseas operations through classified network enclave management.
- Directed embarkation and divestment of communications equipment, supplies and personnel valued over $5,000,000.
- Oversaw personnel maintaining, operating and installing communication, transmission and data communication center distribution routers, switches and user edge devices.
CCIE Consultant
Airbus Defense And Space Communications
Houston, TX
01.2022 - 05.2022
- Analyzed problematic areas to provide recommendations and solutions.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Configured an integrated CISCO switch to pass UHF/VHF satellite communications.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Enhanced network performance by designing and implementing advanced network solutions.
Network Operations Manager
USMC
Norfolk, VA
01.2017 - 08.2019
- Engineered, configured and established classified and secret internet services on multiple military bases.
- Planned and managed entire redesign of a network infrastructure in the Hampton Roads area.
- Managed Network Operating Center (NOC) technical infrastructure and server performance.
- Managed aspects of network operations center (NOC) operations.
- Maintained prescribed network software configurations to support consistent and reliable infrastructure performance levels on 230 cisco routing devices.
- Held change management meetings to inform impacted staff of forthcoming network downtimes and alterations.
- Implemented over 150,000 Security Technical Implementation Guide's across 230 Layer 3 Cisco Routers and Switches
CANES/SWAN/NMCI/MCEN Network Engineer
USMC
Norfolk, VA
09.2013 - 01.2017
- Resolved problems and provided solutions to customers by communicating requirements to subordinates.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Engineered, designed and implemented the Consolidated Afloat Networks and Enterprise Services (CANES) initial install (LHD1), using and applying programming documents, program directives and other program material.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Verified that design, operation and 13 infrastructure items complied with applicable regulations (STIGS).
Network Operations Technician
USMC
Norfolk, VA
04.2012 - 09.2013
- Troubleshot hardware and software to determine and rectify network problems.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Monitored operational and security procedures for over 1500 computers in network, related systems administration and maintenance protocols.
- Developed requirements analysis, applications assessment and implementation for LAN software.
- Worked with outside vendors for fiber installations and service.
- Performed configuration and troubleshooting of Cisco routing/switching platforms.
Data Network Specialist
USMC
02.2010 - 04.2012
- Analyzed data security risks and performed preventive measures.
- Instructed users on software and hardware use. This included the configuring and testing of Voice Over IP Phones (VOIP), Virtual call center server and CCI/PKI hand held radio equipment.
- Administered software licensing and purchasing for effective installation of network switches and routers while deployed.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities via DISA STIG requirements.
- Configured and installed over 60 routers and switches across 3 separate classified and unclassified enclaves.
Education
High School Diploma -
Butler High School, Butler PA
Butler, PABachelor of Science - IT Business Management
Strayer University
Washington, DC 09.2018 - Current
Skills
Proficient in Cisco routing protocols
Customer service management
Technical Support
Employee supervision
Staff Management
Infrastructure planning
Information System upgrades
Teamwork and Collaboration
Information management network operations
Network Development / Operations
Security operations experience
Microsoft Office Products
Security Technical Implementation Guide (STIG) compliance
MCEN/NMCI/DoD network infrastructure design
Firewall Configuration and maintenance
Cisco router and switch configuration
Netgear and Arista switch configuration
Accomplishments
- Received the Navy and Marine Corps Accommodation Medal for redesigning 13 Navy Amphibious Vessel infrastructures.
- Received 2 Humanitarian Medal for disaster relief in 2010 and IT disaster recovery in 2016
- Received 5 Letters of Appreciation for volunteer work
Certification
CompTIA Network+
Interests
Work on cars
Timeline
CCIE Consultant
Airbus Defense And Space Communications
01.2022 - 05.2022
Lean Six Sigma
02-2021
Network Operations Chief
USMC
09.2019 - 07.2022
Bachelor of Science - IT Business Management
Strayer University
09.2018 - Current
Network Operations Manager
USMC
01.2017 - 08.2019
CANES/SWAN/NMCI/MCEN Network Engineer
USMC
09.2013 - 01.2017
Network Operations Technician
USMC
04.2012 - 09.2013
CompTIA Security+
03-2012
Data Network Specialist
USMC
02.2010 - 04.2012
CompTIA Network+
01-2010
CompTIA A+
01-2010
CCNA 1-3
01-2010
Network Team Lead/Senior Network Administrator
(OTD)(ONTU)
7 2022 - Current
High School Diploma -
Butler High School, Butler PA