Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Tolbert

Crewe

Summary

Owner at JCH Contracting with expertise in project management and vendor negotiation. Enhanced customer engagement and compliance management, resulting in improved service quality and client satisfaction.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Owner, Operator

JCH Contracting
Crewe
03.2009 - Current
  • Managed and trained a team of five technicians.
  • Install and inspect plumbing, electrical, and HVAC systems.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Perform remodels on bathrooms, kitchens, and flooring installation.
  • Trim and finish the interior of manufactured homes, as well as build decks and install under pending and vinyl siding.
  • Maintain compliance with industry regulations, ensuring safe operations and quality standards.
  • Establish relationships with suppliers to negotiate favorable terms and pricing agreements.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Maintain relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Manage resource allocation for multiple projects.
  • Oversee work performance to ensure compliance with standards.
  • Initiate corrective action when necessary to address issues identified during inspections.
  • Conduct inspections of work completed to ensure that proposed designs meet applicable codes and standards at various stages of completion.
  • Communicate regularly with clients throughout the duration of the project in order to provide updates on progress, and address any concerns.
  • Maintain documentation related to contracts, change orders, and payments for record-keeping purposes.

Technician

Roger's Heating and Cooling
South Boston
01.2008 - 01.2012
  • Installed heating and cooling systems in residential properties.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Conducted routine maintenance on HVAC equipment to ensure optimal performance.
  • Diagnosed issues in heating and cooling systems using specialized tools.
  • Educated customers on proper system usage and maintenance practices.
  • Maintained accurate service records for customer installations and repairs.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Installed new components or replaced defective parts to restore functionality.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.

Service Technician

Clayton Homes Manufacturing
Farmville
03.2005 - 02.2009
  • Conducted service appointments to diagnose and fix problems.
  • Diagnosed problems and determined solutions for various customer issues.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Performed on-site repair of equipment at customer locations.
  • Repaired faulty components, such as motors, pumps, valves, and switches.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Adjusted, connected, or disconnected wiring, piping, and tubing to complete repairs and installations.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Installed new appliances, wiring, and machinery in homes with defective equipment.

Resaw operator

Asal Lumber
Cumberland
02.1994 - 03.2005
  • Operated machinery for cutting and shaping lumber products.
  • Followed safety protocols to maintain a secure work environment.
  • Monitored equipment performance and reported issues promptly.
  • Learned and followed safety and emergency procedures.
  • Observed and troubleshot equipment and machines to detect malfunctions, and notified appropriate personnel of needed repairs.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Checked the control panel and gauges during equipment operation.
  • Set up tools, dies, jigs, fixtures, gauges, and other related parts for use in production operations.
  • Used hand trucks and forklifts to unload, load, and transport items.
  • Calibrated machines to adhere to quality standards, and maintain required productivity levels.
  • Hand-assembled needed parts with bolts and screws.

Education

High School Diploma -

Nottoway High School
Crewe, VA
06-1993

Skills

  • Project management
  • Vendor negotiation
  • Team management
  • Conflict resolution
  • Equipment maintenance
  • Problem solving
  • System installation
  • Troubleshooting systems

Certification

Class C Contractors License #2705131634

8 hours continuing education 10/12/2009

Manufactured Housing Installation Program 11/17/2009

EDGETEK Micro-channel coil technology 4/5/2018

Timeline

Owner, Operator

JCH Contracting
03.2009 - Current

Technician

Roger's Heating and Cooling
01.2008 - 01.2012

Service Technician

Clayton Homes Manufacturing
03.2005 - 02.2009

Resaw operator

Asal Lumber
02.1994 - 03.2005

High School Diploma -

Nottoway High School

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Jeffrey Tolbert