Jeison Arita
Vienna
Summary
Dynamic and dependable professional with a robust work ethic, adaptability, and exceptional interpersonal skills. Proven expertise in customer service, multitasking, and time management consistently leads to positive customer experiences. Strong interest in technology, teamwork, and community service enhances the ability to drive team collaboration and resolve conflicts. Recognized for effective leadership and a track record of process optimization that fosters a productive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Flagship Carwash
Vienna, VA
08.2022 - 07.2023
- Responded to customer inquiries regarding services, pricing, and promotions.
- Supervised day-to-day operations to ensure quality service and efficiency.
- Processed payments and maintained accurate cash handling procedures.
- Promoted membership programs to increase customer retention and sales.
- Fostered positive relationships with team members and management.
Sandwich Artist
Subway
Vienna, VA
06.2019 - 05.2022
- Provided excellent customer service by preparing customized orders accurately and efficiently.
- Operated POS systems and processed cash and card transactions.
- Maintained cleanliness and organization of food preparation and dining areas.
- Ensured compliance with food safety and sanitation regulations.
- Supported team goals by restocking supplies, monitoring inventory, and assisting with training new employees.
- Resolved customer concerns promptly to maintain satisfaction and loyalty.
Education
Associate's degree - Computer Science
Northern Virginia Community College
Annandale, VAHigh School Diploma - undefined
James Madison High School
Oakton, VA06-2019
Skills
- Supervising experience
- Customer service
- Technology literacy
- Adaptability & Attention to Detail
- Proficient in mobile devices
- Problem Solving & Conflict Resolution
- Strong attention to detail
- Goal oriented
- Analytical thinking
Certification
Driver's License
Awards
phi theta honor society, December 2023, Recognized for academic excellence and leadership through community service and professional development initiatives.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Flagship Carwash
08.2022 - 07.2023
Sandwich Artist
Subway
06.2019 - 05.2022
High School Diploma - undefined
James Madison High School
Associate's degree - Computer Science
Northern Virginia Community College