JeKalyn Rowe
Locust Grove,VA
Summary
Detail-oriented and client-focused esthetics professional with hands-on training in skincare and a strong background in customer service, team leadership, and front desk operations. Experienced in managing fast-paced environments, scheduling appointments, and delivering personalized client experiences. Known for maintaining high sanitation standards, strong communication skills, and creating a welcoming, relaxing atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Esthetician
The Esthetics Institute
Vienna, VA
11.2025 - 05.2026
- Provided exceptional skincare consultations to clients, tailoring treatments based on individual needs.
- Executed advanced facial techniques, enhancing client satisfaction and treatment effectiveness.
- Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Managed up to three consecutive clients during the school day, ensuring each received attentive, high-quality service and left fully satisfied.
Server
Cheddars Stratch Kitchen
Fredericksburg, VA
05.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely meal preparation and service efficiency.
- Demonstrated adaptability by managing multiple tables during peak hours effectively.
- Implemented menu knowledge to recommend food pairings, enhancing guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Shift Manager
McDonald's
Locust Grove, VA
04.2022 - 02.2025
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored team members to enhance performance and customer service skills.
- Managed inventory levels, ensuring adequate stock while minimizing waste and loss.
- Implemented process improvements that increased operational efficiency and reduced wait times.
- Ensured compliance with health and safety regulations, promoting a safe work environment for all employees.
- Resolved customer complaints promptly, enhancing satisfaction and fostering loyalty.
Receptionist
Divine Nails and Spa
Locust Grove, VA
05.2020 - 04.2022
- Managed front desk operations, ensuring seamless client check-ins and appointments.
- Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
- Maintained accurate scheduling using salon management software for efficient appointment coordination.
- Facilitated communication between clients and technicians, enhancing overall service experience.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Esthetician Program (600 Hours Completed) -
The Esthetics Institute
Vienna, VA05.2026
High School Diploma -
Orange County High School
Orange, VA05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Sales techniques
- Organization skills
- Time management
- Customer/Client relations
Certification
- Barbicide Certification – Infection Control & Sanitation, 2025
Timeline
Student Esthetician
The Esthetics Institute
11.2025 - 05.2026
Server
Cheddars Stratch Kitchen
05.2025 - Current
Shift Manager
McDonald's
04.2022 - 02.2025
Receptionist
Divine Nails and Spa
05.2020 - 04.2022
Esthetician Program (600 Hours Completed) -
The Esthetics Institute
High School Diploma -
Orange County High School