Jemima Taylor
Middletown
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Undergraduate Research Assistant
- Constructed a comprehensive literature review on the impacts of shame on addiction by individually reviewing and analyzing academic sources
- Presented findings by completing complex analysis on literature related to shame and addiction
- Supported the Happy Families Project by designing and producing a collective document on mental health resources and impacts
Mental Health Technician II
Grafton Integrated Health Network
Berryville, VA
10.2024 - 06.2026
- Promoted emotional regulation and social skill development by implementing individualized treatment and behavior management plans using evidence-based techniques under clinical staff guidance
- Supported ongoing treatment goals by monitoring and documenting client behavior, mood, and progress, and communicating regularly with interdisciplinary team members
- Improved residents' independence and interpersonal skills by facilitating daily living activities and group therapy sessions
- Ensured a safe and nurturing environment by providing direct care and therapeutic support to clients with behavioral and intellectual disabilities in a structured residential setting
Human Resources Associate
Chick-Fil-A Signal Hill
01.2021 - 12.2022
- Increased customer satisfaction by resolving product and service issues promptly using strong problem-solving skills
- Maintained operational efficiency by carrying out day-to-day duties accurately and efficiently
- Improved hiring outcomes by conducting interviews for potential new hires
- Streamlined onboarding by analyzing and completing paperwork for new hires
Team Leader
Chick-Fil-A Signal Hill
08.2019 - 01.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Displayed enthusiasm and promoted excellent service to customers.
- Collected and authorized payments of guests while maintaining secure cash drawers.
Education
Bachelor of Arts (BA) - Psychology
University of Notre Dame
Notre Dame, IN05-2024
High School Diploma - undefined
Manassas Park High School
Manassas Park, VA06-2020
Skills
- Data analysis
- Microsoft Software Proficiency
- Interdisciplinary collaboration
- Crisis intervention
- De-escalation techniques
- Communication skills
- Interpersonal skills
- Customer service
Certification
- Microsoft Office Specialist
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
Mental Health Technician II
Grafton Integrated Health Network
10.2024 - 06.2026
Human Resources Associate
Chick-Fil-A Signal Hill
01.2021 - 12.2022
Team Leader
Chick-Fil-A Signal Hill
08.2019 - 01.2022
Undergraduate Research Assistant
High School Diploma - undefined
Manassas Park High School
Bachelor of Arts (BA) - Psychology
University of Notre Dame