JENA ST. CLAIR
Stafford
Summary
Air Force veteran skilled in cyber security and network engineering with six years of experience dedicated to improving enterprise technologies and maintaining high availability. Detail-oriented professional with expertise in Network Engineering and Risk Management/Mitigation, technical expert in web applications and computers, and fiber optics trained. Skilled in configuration and management of a large range of technologies with the ability to learn quickly and adapt to new environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Information Systems Security Engineer
ManTech International Corporation
11.2022 - 02.2023
- Install, monitor, test, troubleshoot, and administer the ACAS/Nessus Vulnerability Scanner applications
- Validated Forescout data to be accurate by comparing to ACAS and Splunk Data
- Deployed applications to Search Heads and indexers on SPLUNK
- Monitored Indexers status and troubleshot when applicable
- Designed dashboards and reports, created custom queries for analyst
- Installed Splunk Applications and worked with customer on determining which Splunk App was best for the analyst
- Ensured Forescout and Tenable data was being ingested into the SPLUNK system in addition, conducted analysis on this type of data.
Training Specialist
ManTech International Corporation
09.2022 - 11.2022
- Interpret customer needs and through collaboration with subject matter experts and independent research, support the development of effective, high-quality training materials
- Assess, design, and conceptualize training scenarios, approaches, objectives, plans, tools, aids, and curriculums
- Develop and revise training courses, prepare training catalogs and course materials
- Train personnel by conducting formal classroom courses, workshops, and seminars.
Telecommunications Technician
United States Air Force, USAF
08.2018 - 06.2022
- Instruct in use of voice and data communications systems, such as voicemail and videoconferencing systems
- Order/maintain inventory of telecommunications equipment, including telephone sets, headsets, cellular phones, switches, trunks, network routers, and cabling
- Tests and evaluates hardware and software to determine efficiency, reliability, or compatibility with existing systems
- Diagnose/resolve complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications
- Respond to service requests during and after business hours
- Provide end to end communication with deployed units down range and from east to west coast to ensure critical information gets transferred.
Network Engineer
United States Air Force, USAF
06.2017 - 06.2022
- Troubleshoot hardware and software to determine and rectify network problems
- Formed a team of 4 co-workers to configure 34 new switches and routers over six different networks with brand new routes over OSPF with the implementation of VXLAN
- Installed and managed the systems KG Networks that improved the 775M wpn system and all the surrounding work sites
- Monitor performance of the network to identify and resolve potential problems, restrictions, and security risks
- Install cabling, wireless routers and telephone systems for data communications networks
- Support users both local and by phone with problem resolution and education
- Share all technical and advanced software skills with peers and management, welcoming a team role and continuous positive environment
- Splice cables, using hand tools, epoxy, or mechanical equipment.
Help Desk Technician
United States Air Force, USAF
08.2019 - 08.2021
- Configure hardware, devices, and software to set up workstations for employees
- Respond to support requests from end users and patiently walk individuals through basic troubleshooting tasks
- Create accounts and edits permissions for new and current users
- Develop SOPs, training materials and procedures, and train users in proper use of hardware or software
- Use ticketing systems to collect data, track progress and ensure efficiency for technicians and customers.
Education
MS: Information Technology -
Air Force Technical School
High school diploma: general education -
Clark County R-1 High School
Kahoka, MOSkills
- TCP/IP
- LAN/WAN
- VoIP
- ACAS
- SPLUNK
- Tenable
- REMEDY
- ServiceNow
- Cisco/Juniper/Linux
- VPN
- VMware
- Telephony
- MS Office 365
- Attention to detail
Certification
- Active TS/SCI clearance
- CompTIA Security+
- CI-Scope Polygraph
- First Aid/CPR certified
- ISSA certified Personal Trainer
- ISSA certified Nutritionist
References
Available upon request
Timeline
Information Systems Security Engineer
ManTech International Corporation
11.2022 - 02.2023
Training Specialist
ManTech International Corporation
09.2022 - 11.2022
Help Desk Technician
United States Air Force, USAF
08.2019 - 08.2021
Telecommunications Technician
United States Air Force, USAF
08.2018 - 06.2022
Network Engineer
United States Air Force, USAF
06.2017 - 06.2022
MS: Information Technology -
Air Force Technical School
High school diploma: general education -
Clark County R-1 High School
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