Jenea Hall
Alexandria
Summary
Compassionate and detail-oriented healthcare administration professional with hands-on experience in hospital operations, patient services, and community-based care. Skilled in trauma-informed support, de-escalation, scheduling coordination, and regulatory compliance. Proven ability to improve patient and client outcomes through strong communication, adaptable problem-solving, and efficient team collaboration. Seeking to contribute administrative and interpersonal skills in a healthcare or human services setting.
Overview
5
5
years of professional experience
Work History
Residential counselor
Embry Rucker Community Shelter
07.2025 - Current
- Provide compassionate support to individuals experiencing homelessness using a housing-first, trauma-informed approach.
- Apply de-escalation and harm reduction strategies to maintain a safe, respectful shelter environment.
- Collaborate with multidisciplinary teams to address client needs and connect them to resources and supportive services.
- Assist with intake, documentation, and maintaining accurate records in compliance with organizational protocols.
STAFFING COORDINATOR
Compass Group
04.2025 - 07.2025
- Oversee scheduling and coordination for PSA staff at Inova Hospital.
- Conduct on-shift rounds to ensure performance standards and policy compliance.
- Communicate staffing needs and RVM updates with hospital administration.
- Deliver clear shift transition reports to maintain continuity of care.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
PATIENT TRANSPORT
Compass Group
03.2023 - Current
- Safely transport patients to various departments within the hospital. Ensure accuracy in patient identification and maintain timely communication with dispatch.
SUBSTITUTE TEACHER, K-12
Scoot Education
09.2024 - 03.2025
- Paraprofessional experienced
SUBSTITUTE TEACHER, K-12
Kelly Educational Services
08.2020 - 09.2024
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Provided guidance to struggling learners by offering alternative methods of instruction.
- Established positive relationships with administrators, teachers and parents.
- Enforced school policies regarding discipline, attendance, dress code.
Education
Associate of Science - Healthcare Administration
Colorado Technical University
Colorado Springs, CO08.2024
EMT Certificate - undefined
T.A. Lawson State Community College
Birmingham, AL12.2021
Skills
- Patient & Client Advocacy
- Trauma-Informed Care
- Verbal & Written Communication
- Healthcare Administration
- Conflict De-escalation
- Leadership & Team Coordination
- Special Needs Support
- Harm Reduction Practices
Timeline
Residential counselor
Embry Rucker Community Shelter
07.2025 - Current
STAFFING COORDINATOR
Compass Group
04.2025 - 07.2025
SUBSTITUTE TEACHER, K-12
Scoot Education
09.2024 - 03.2025
PATIENT TRANSPORT
Compass Group
03.2023 - Current
SUBSTITUTE TEACHER, K-12
Kelly Educational Services
08.2020 - 09.2024
Associate of Science - Healthcare Administration
Colorado Technical University
EMT Certificate - undefined
T.A. Lawson State Community College
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