JENEBA PETTY SESAY
Fredericksburg
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Director for Community Coaching/Engagement
All Saints Health Care
04.2023 - Current
- Oversee and manage a caseload of 25 individuals and 15 staff members
- Recruiting and onboarding of new staff
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Attend New individuals intake meetings and write support plans
- work closely with support coordinators and case managers to provide services for individuals with IDD/ID
- Schedule and attend client quarterly meeting
- Review and signed Client quarterly reports
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Maintained and updated project related documents.
- Established program policies and procedures to comply with regulatory requirements.
- Monitored program performance to identify areas for improvement.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Program Manager
Kahak HealthCare Services
03.2021 - Current
- Manage and coordinate overall development and implementation of client-based habitation programming including individual service and behavior plans for adults with intellectual disabilities
- Coordinate services from all internal and external providers including speech pathologist, psychiatry, occupational therapist, physical therapist, dental, and dietary, in order to meet the need of the individual and ensure quality of care
- Formulate the annual comprehensive functional assessment for each client
- Completes risk assessments, adaptive behavior assessment, and personal preference inventory assessment to complete the individual service plan
- Complete monthly analysis of each individual's status, needs, progress, and trends
- Coordinate input from all service meetings into an individual program plan
- Ensure documentation meets Medicaid and licensure standards and requirements
- Participate in planning meetings, community outreach activities; attends workshops and conferences
- Attends in-services and conducts trainings; services on committees, acts for other program mangers as needed
Community Integration Specialist
ServiceSource
08.2020 - 02.2021
- Demonstrate knowledge in working with ethnic, cultural, and economic diversity of the patient and family in making health care decisions based on personal goals of care
- Ensure patient's end-of-life wishes are documented and known by assisting with advanced directives, DNR orders, and POLST forms
- Assist with insurance, Medicare, and Medicaid paperwork
- Contact local agencies and community resources to help patient and family including home health care agencies, Meals-on-Wheels, and Life Alert
- Identify emotional and spiritual needs of the patient and their loved ones and locate appropriate support as needed
- Assist with bridging family gaps to bring loved ones together whenever possible
- Assist survivors with necessary arrangements and paperwork after death occurs
- Provide support to survivors in obtaining appropriate grief counseling
- Maintained client records to document assessment, treatment plans and progress
- Organized and detail-oriented with a strong work ethic
- Developed and maintained courteous and effective working relationships
Direct Support Professional
The Passion Home HealthCare Services
08.2019 - 01.2020
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Monitored clients to assess and report physical and behavioral changes to supervisors
- Transported clients to medical and dental appointments to provide support
- Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints
- Developed rapport to create safe and trusting environment for care
- Led patient or group recreational activities for enhanced patient outcomes
- Monitored progress and documented patient health status changes to keep care team updated
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Maintained clean, safe, and well-organized patient environment
- Administered medication as directed by physician
- Supervised daily activities and provided assistance to staff
Marketing Officer/ Field Researcher
Nest Builder International
06.2014 - 08.2018
- Helping the team understand performance targets and goals
- Training or ensuring that workers are properly trained for their specific roles
- Scheduling work hours and shifts
- Coordinating job rotation and cross-training
- Sharing company updates, financial results, and new objectives with team members
- Assisting in resolving emergencies, such as a quality or customer problem that might escalated to the team supervisor for handling, also Provides reports and activity updates to management
- Identifying and resolving workplace problems, including tardiness or absenteeism
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
Education
Master of Science - Health Care Administration
Capella University
06-2027
Bachelor of Science - Business And Information Technology
Njala University
Freetown, SL06.2017
Skills
- Time Management
- Skilled in intake Meeting
- Team Leadership
- Adapt at writing support plan
- MS Office Applications
- Case management proficiency
- Attention to Detail
- Learning disability awareness
- Work Planning and Prioritization
- Adapt at conflict resolution
- Program Reviews
- Program Leadership
- Community Outreach
- Critical Thinking
- Sales and Marketing
- Documentation Proficiency
- Strategic Direction
- Community engagement
- Program leadership
- Staff training
- Staff management
Certification
- CPR
- MEDICATION ADMINISTRATION AIDE
- HUMAN RIGHT
- TOVA INSTRUCTOR/ TOVA
- Adult First Aid
- CHRIS REPORTING
- INVESTING ABUSE AND NEGLET
Timeline
Program Director for Community Coaching/Engagement
All Saints Health Care
04.2023 - Current
Program Manager
Kahak HealthCare Services
03.2021 - Current
Community Integration Specialist
ServiceSource
08.2020 - 02.2021
Direct Support Professional
The Passion Home HealthCare Services
08.2019 - 01.2020
Marketing Officer/ Field Researcher
Nest Builder International
06.2014 - 08.2018
Bachelor of Science - Business And Information Technology
Njala University
- CPR
- MEDICATION ADMINISTRATION AIDE
- HUMAN RIGHT
- TOVA INSTRUCTOR/ TOVA
- Adult First Aid
- CHRIS REPORTING
- INVESTING ABUSE AND NEGLET
Master of Science - Health Care Administration
Capella University
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