JENNA LAUTIERI
Chesapeake
Summary
Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in life-saving medical knowledge and risk management. My ability to gather vital information used to paint a pristine image of a situation from distressed and emotional citizens is unparalleled. Ready to use and develop these skills in the Security Guard role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Car Detailer
MEGA Auto Spa
09.2024 - Current
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
CASHIER/FOH
Freddy's Frozen Custard and Steakburgers
05.2024 - 09.2024
- Execute signature custard recipes, ensuring consistent quality and taste
- Maintain efficient service flow, reducing wait times and boosting customer satisfaction
- Communicate effectively with team to ensure all positions are covered
Education
MBA - Business Management
Old Dominion University Online
Norfolk, VA05-2028
Certificates - Emergency Telecommunication
Chesapeake Career Center
06.2024
High School Diploma -
Deep Creek High School
Chesapeake, VA06-2024
Skills
- Customer Service
- Time Management
- Team-oriented
- Knowledge of Various Medical Concepts/First Aid
- Ability to obtain information in stressful situations
- Resource Allocation
- Adaptability
- Critical Thinking
Certification
- OnStar Public Safety Certification, 03/01/24
- Emergency Telecommunicator Certification, 04/01/24
- FEMA IS-100 Certification, 05/01/24
References
Samantha Cesil, Chesapeake Public Schools, samantha.cesil@cpschools.com
Timeline
Car Detailer
MEGA Auto Spa
09.2024 - Current
CASHIER/FOH
Freddy's Frozen Custard and Steakburgers
05.2024 - 09.2024
MBA - Business Management
Old Dominion University Online
Certificates - Emergency Telecommunication
Chesapeake Career Center
High School Diploma -
Deep Creek High School
Similar Profiles
Noah GonzalezNoah Gonzalez
Car Washer Tunnel Supervisor at Mega Auto SpaCar Washer Tunnel Supervisor at Mega Auto Spa
Patrick HookerPatrick Hooker
Car Detailer at Mega Auto SpaCar Detailer at Mega Auto Spa
Kei NicholsKei Nichols
Detailer at Mega Auto Car WashDetailer at Mega Auto Car Wash