Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jennette Leonard

First Light Home Care
Mount Jackson
1
Certification
7
years of professional experience

Reliable and committed individual with a versatile background in personal caregiving and customer service. Known for exceptional customer service skills, successful staff training, and observational awareness. Experienced with providing compassionate care and support, and utilizing effective communication skills.

Work History

Personal Care Assistant

1 Year 10 Months
First Light Home Care | 09.2024 - Current
  • Assisted clients with daily living activities to help enhance comfort and foster independence.
  • Instructed new personnel on best practices in personal care procedures and client interaction, prioritizing understanding of individual client preferences and requirements.
  • Developed and maintained positive connections with clients and family members to support a trusting and supportive caregiving environment.
  • Enhanced patient well-being by delivering comprehensive daily hygiene support through bathing, dressing, dental care, and personal grooming. Promoted health and safety by providing assistance in mobility, meal preparation, nutrition guidance, medication reminders, and memory care.
  • Guided individuals through physical and mental therapy practices to foster general wellness and encourage active participation.

Estimator

3 Years 4 Months
Early's Flooring Specialists & More | 05.2021 - 09.2024
  • Executed site visits to evaluate conditions, collect measurements, and identify potential challenges for flooring projects to deliver appropriate cost estimation.
  • Engaged in comprehensive conversations to evaluate customer preferences and financial constraints, facilitating tailored flooring recommendations.
  • Engaged with clients to identify and address concerns, fostering a commitment to their complete satisfaction.

Restoration Technician

9 Months
Paul Davis Emergency Services | 08.2020 - 05.2021
  • Provided assistance and emotional support for homeowners during recovery from devastating events such as fires and floods.
  • Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.

Kennel Attendant

1 Year 5 Months
Country Club Kennels | 11.2019 - 04.2021
  • Oversaw daily animal care routines to ensure optimal health and well-being of all kennel residents.
  • Implemented feeding schedules tailored to individual dietary needs, enhancing nutritional support for animals.
  • Assisted with administrative tasks including client reservations, inventory management, and processing adoption requests. Communicated updates to pet owners to enhance their experience.

Education

Associate of Applied Science - Nursing

Laurel Ridge Community College | Middletown, VA | 05.2028

-28 credits completed with a 3.87 GPA

Construction Project Management Certification

Laurel Ridge Community College | Middletown, VA | 2021

High School Diploma

Liberty High School | Bealeton, VA | 05.2020
  • 3.9 GPA - Advanced Studies

Skills

Customer service
Staff training
Observational skills
Client relations
Patient education
Behavior redirection
CPR certified
Multitasking and organization

Certification

  • CPCT/A - Patient Care Technician/Assistant

Timeline

Personal Care Assistant

First Light Home Care
09.2024 - CurrentRead More

Estimator

Early's Flooring Specialists & More
05.2021 - 09.2024Read More

Restoration Technician

Paul Davis Emergency Services
08.2020 - 05.2021Read More

Kennel Attendant

Country Club Kennels
11.2019 - 04.2021Read More

Laurel Ridge Community College

Associate of Applied Science from Nursing
Read More

Laurel Ridge Community College

Construction Project Management Certification
Read More

Liberty High School

High School Diploma
Read More
Jennette Leonard