Jenni Bickerstaff
Leesburg
Summary
Dynamic Senior Partner at The Baldwin Group with a proven track record in strategic leadership and client relationship management. Expert in early identification of problem solving for client partners. I successfully crafted risk management strategies as it related to all areas that impact an employee welfare program. Focus on both domestic and International benefits. Recognized for motivating teams and achieving outstanding client outcomes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Partner
The Baldwin Group
09.2007 - Current
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Leveraged technological tools for efficient case management, organization, and enhanced client communication.
- Crafted comprehensive risk management strategies, protecting firm from potential threats and vulnerabilities.
Vice President Employee Benefits
United Healthcare
08.1996 - 09.2007
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Education
Bachelor of Science - Marketing
Virginia Polytechnic Institute
Blacksburg, VA12-1994
Skills
- Strategic leadership
- Digital transformation
- Strategic planning
- Industry expertise
- Strategic direction
- Client relationship management
- Conflict resolution
- Human resources management
- Critical thinking
Accomplishments
- Achieve on average a 98% client partner retention by elevating client satisfaction, lowering employer and employee benefit costs while maintaining above benchmark coverage.
- Lead a team of 9 colleagues that solely focus on my client partner's risks.
Certification
life and Health license
Global Medical Certification
Top Women Leaders of Insurance 2024
Recognized for consistently responding to the growing demand for personalized and sustainable insurance solutions.
Timeline
Senior Partner
The Baldwin Group
09.2007 - Current
Vice President Employee Benefits
United Healthcare
08.1996 - 09.2007
Bachelor of Science - Marketing
Virginia Polytechnic Institute
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