Dynamic professional with a strong background in customer service and healthcare, notably at Sentara Healthcare. Proven ability to enhance patient satisfaction through effective communication and compassionate care. Highly reliable team player skilled in multitasking and managing electronic health records, ensuring accuracy and compliance in fast-paced environments.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
2024 2nd Quarter Lily Award Winner