Jennifer Armstrong
Marion
Summary
Food operations professional with comprehensive experience in managing food service environments and ensuring operational efficiency. Committed to fostering collaborative team atmosphere and driving results through effective leadership. Highly reliable and adaptable to dynamic work conditions, utilizing skills in inventory management and quality control to maintain high operational standards.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Food Operations Supervisor
Marion Correctional Treatment Center
09.2023 - Current
- Supervised daily food service operations, ensuring compliance with safety and sanitation standards.
- Trained and mentored inmates in food preparation techniques and operational best practices.
- Coordinated inventory management, optimizing supply levels for meal preparation efficiency.
- Monitoring the process improvements that enhanced service delivery and reduced waste.
- Ensured compliance with local health regulations through regular inspections and timely corrective actions when needed.
- Monitored meal quality and presentation, ensuring alignment with dietary guidelines.
- Conducted regular inspections of kitchen equipment to ensure proper functioning and maintenance.
- Teach Servesafe and test inmates and staff to meet quarterly requirements for DOC.
- Receive and process good including unloading and rotating stock to ensure FIFO methods.
- Participating in inventory and all aspects of TMS.
Food Operations Manager
Southwestern Virginia Mental Heath Institute
12.1995 - 09.2023
- Oversaw daily food service operations ensuring compliance with health and safety regulations.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Trained staff on food preparation techniques and safety protocols to enhance team performance.
- Implemented new procedures that improved overall kitchen efficiency and service speed.
- Conducted regular quality control inspections to maintain high standards of food presentation and taste.
- Collaborated with suppliers to negotiate favorable terms, optimizing product quality and cost-effectiveness.
- Analyzed customer feedback to identify areas for menu improvement and service enhancement.
- Developed training materials for onboarding new employees.
- Developed staff scheduling for 6 years for a average of 40 employees while balancing comp time, annual time, sick leave and FMLA.
- Encouraged and help maintain a positive work morale and activities to engage staff staff.
- Responsible for writing staff's EWP, progressive disciplinary paperwork, yearly evaluations and going over competency evaluations with immediate supervised employees.
- Interviewing on a panel for potential new employees.
- Working knowledge of how the department worked and policies.
Education
GED -
Blue Ridge Job Corp
VA11-1994
Skills
- HACCP planning
- Staff training and development
- Sanitation standards
- Food presentation
- Allergen awareness
- Employee scheduling
- Cost control
- Food safety protocol
- Food safety management
- Food preparation techniques
- Food preparation
- Staff motivation
Certification
I am currently and have been certified in Food Service manager Serve safe for over 15 years Current certificate number is 23821189 and expires 4/15/28. I also have serve safe proctor, instructor and exam certificate number 7397193 expiring in 10/15/27. Serve safe allergen certificate number 6888452 expiring in 2/17/27.
Timeline
Food Operations Supervisor
Marion Correctional Treatment Center
09.2023 - Current
Food Operations Manager
Southwestern Virginia Mental Heath Institute
12.1995 - 09.2023
GED -
Blue Ridge Job Corp
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