Jennifer Barrow
Centreville
Summary
Motivated employee with a desire to tackle new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and learn new skills quickly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HR Administrator
Chenega
06.2024 - Current
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Updated HR database with new employee information, changes in benefits, and other details.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Account Specialist/Office Assistant
Advanced Building Services, Inc.
08.2023 - 06.2024
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Contributed to team objectives in fast-paced environment.
- Resolved complex billing and payment issues for balanced, accurate accounts.
Front Desk Receptionist
Pohanka Chevrolet
07.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
Skills
- Customer Service
- Team Member
- Phone etiquette (2 years)
- Multi-line phone systems
- Front Desk
- Typing
- Office Administration
- Computer Operation
- Computer Skills
- Accounts Receivable
- Microsoft Outlook
- Phone etiquette
- CRM software
- Office management
- Writing skills
- QuickBooks
- Administrative experience
- Computer skills
- Microsoft Excel
- Organizational skills
- Microsoft Office
- Analysis skills
- Accounts payable
- Accounts receivable
- Account management
- Human resources information systems
- Filing
- Communication skills
- Time management
- Front desk
- Accounting software
- Microsoft Word
- Financial services
- SharePoint
- Google Docs
- Office experience
- Data entry
- Due Diligence
- Customer Engagement
- Billing Issue Resolution
- Microsoft Office Proficiency
- Research Proficiency
- Account Updating
- Document Management
- Client Engagement
- Account Administration
- Recordkeeping Abilities
- Business Development
- Customer Relationship Development
- Billing Resolutions
- Issue Investigations
- Background checks coordination
- HR policies development
- Onboarding and orientation
Certification
Virginia Public Notary, 07/01/23, 12/01/27
Timeline
HR Administrator
Chenega
06.2024 - Current
Account Specialist/Office Assistant
Advanced Building Services, Inc.
08.2023 - 06.2024
Front Desk Receptionist
Pohanka Chevrolet
07.2022 - 04.2023
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