Built strong, trusting relationships with students and parents by understanding individual needs and creating a nurturing environment by building trust and rapport.
Developed and delivered engaging lessons tailored to student's needs.
Fostered a high level of enthusiasm and positive energy, ensuring a delightful and memorable experience for all involved.
Demonstrated patience and problem-solving when addressing student and community member needs.
Member Engagement Specialist
Camarillo Family YMCA
01.2016 - 10.2017
Developed strong relationships with members by understanding their goals and providing solutions to meet their needs.
Delivered excellent customer service, resolving concerns promptly and professionally.
Consistently met or exceeded member satisfaction goals through effective communication and empathy.
Participated in ongoing training to stay informed about latest products, services, and member engagement techniques.
Small Business Owner
Pure Health Nutrition Club
08.2011 - 02.2014
Managed all aspects of day-to-day operations, including customer interactions, sales, and financial management.
Delivered personalized service by understanding customer needs and recommending suitable products, fostering repeat business.
Trained and motivated employees to deliver exceptional customer service, ensuring a positive shopping experience.
Handled POS transactions accurately and efficiently, while maintaining a clean, organized store environment.
Developed product knowledge to effectively explain details and help customers make informed purchasing decisions.
Education
Bachelor of Arts - Communication
CSU Channel Islands
Camarillo, CA
12.2012
Skills
Interpersonal Relationships
Customer Service
Events and Experiences
Socialization Techniques
Timeline
Preschool Music Teacher
Virginia Beach School Of The Arts
02.2022 - Current
Member Engagement Specialist
Camarillo Family YMCA
01.2016 - 10.2017
Small Business Owner
Pure Health Nutrition Club
08.2011 - 02.2014
Bachelor of Arts - Communication
CSU Channel Islands
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