JENNIFER GILLEY

• Greet incoming visitors and patients professionally and provide friendly, knowledgeable assistance.
• Confirm appointments, communicate with patients, and update records.
• Check all incoming calls, return calls from patients & send messages to providers.
• Keep reception area clean and neat to give visitors positive first impression.
• Handle cash, credit & check transactions and maintain records accurately.
• Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.-
• Respond to inquiries from callers seeking information.
• Support office efficiency by performing clerical tasks such as data entry, scanning, and faxing documents.
• Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handle sensitive information with discretion while maintaining strict confidentiality standards.
• Assist with onboarding new clients and securing paperwork completion.

• Tracked and submitted employee timesheets to prepare for payroll processing.
• Helped HR facilitate paperwork and information to employees.
• Performed Shipping & Receiving duties.
• Responsible for purchase orders for deliveries of goods as well as for consignment materials.
• Drove customer feedback to deliver information to management for corrective action.
• Responsible for distributing weekly as well as daily production schedules to the production area.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Compiled and typed statistical reports and provided excellent information and communication.
• Handled incoming calls and directed callers to appropriate department or employee.
• Maintained accurate department and customer records.
• Managed physical and digital files, monitored spreadsheets and updated reports.
• Provided secretarial and office management support while building cooperative working relationships.
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Responsible for entering daily production into our inventory control system.
• Inventoried all raw and finished materials used in the production area and ordered supplies for office.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Responded to customer issues to provide immediate resolution and improve retention.
• Responded effectively to sensitive inquiries or complaints.

-Operated various sewing machines.

-Ensured that garments were sewn, efficiently & correctly.

-Maintained a clean & neat work area & made sure work station was set up ergonomically & safely.

-Worked quickly & was paid by piece rates.

-Inspected glass & mirrors.

-Operated machines that washed glass & mirrors.

-Operated machines that beveled the glass & mirrors.

-Operated floor jacks & moved products to different machines.

-Packed products for shipping.

-Kept work area clean & neat.

-Greeted customers in a friendly manner.

-Scanned all items that were being purchased by customers quickly & efficiently, bagged items, & loaded customer's carts.

-Cleaned, stocked & organized items as well.

-Worked in the meat department weighing trays of meat as well as wrapping, labeling & pricing each tray.

-Stocked meat displays & helped clean the meat department.

Prepped & packed garments to be shipped for orders.

Worked on a team, made boxes, put prices tags & size stickers on garments, folded & bagged garments if necessary.

Made boxes & applied labels to boxes for shipping the prepped garments according to order specifications.

Was required to work fast & efficiently as it was a piece rate job.

-Greeted customers in a friendly, helpful manner.

-Worked drive thru & front registers.

-Cooked & prepared all food that was offered on the menu.

-Cleaned all appliances, did dishes, scrubbed floors, changed oil in fryers, cleaned seating area as well as restrooms.