JENNIFER GLOVER

Assisted dealerships in fostering business relationships aimed at growth. Processed counter offers and declined loans promptly for customers at the dealership. Compiled monthly and quarterly reports to monitor growth, collections, and overall performance. Engaged with customers via phone and in person to deliver exceptional customer service. Managed funding for loans, floor plans, and reserve accounts.

Processed loan approvals and facilitated loan closings in person and via phone. Managed payment collections and executed night drops and bank runs. Conducted cold calls and marketing efforts to engage clients with low account balances and identify growth opportunities.

Prepared daily, weekly, and monthly reports. Assisted with opening and closing loans. Supported customers in person and over the phone with account management. Aided in marketing efforts to promote growth while collecting on overdue accounts. Helped customers find needed products while identifying sales opportunities to enhance transactions.

Assisted in processing loan openings and closings. Supported collections efforts and coordinated with repo agents for vehicle retrieval. Attended court proceedings on behalf of the company. Handled cash transactions and managed bank deposits. Contributed to report preparation and schedule management while ensuring timely ordering of office supplies.