Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Guerrero Nova

Bristol

Summary

Dedicated housekeeper with a proven track record at Hard Rock Hotel, enhancing guest satisfaction through meticulous cleaning and effective teamwork. Bilingual in Spanish and English, I excel in maintaining sanitary environments and adhering to safety protocols. Committed to delivering exceptional service and ensuring a welcoming atmosphere for all guests.

Overview

4
4
years of professional experience

Work History

Housekeeper

Hard Rock Hotel
10.2024 - Current
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.

Housekeeper

Courtyard by Marriott
09.2021 - 08.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

No Degree - General Studies

Universidad Autonoma De Santo Domingo
Santo Domingo, Domincan Republic

High School Diploma -

El Buen Samanritano
San Pedro, Dominican Republic
06-2015

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Spanish and English
  • Excellent oral and written communication

Timeline

Housekeeper

Hard Rock Hotel
10.2024 - Current

Housekeeper

Courtyard by Marriott
09.2021 - 08.2024

No Degree - General Studies

Universidad Autonoma De Santo Domingo

High School Diploma -

El Buen Samanritano
Jennifer Guerrero Nova