Jennifer Hennessey
Herndon
Summary
Dedicated and empathetic worker with strong skills in conflict resolution, customer service, office management, scheduling, and communication, who carefully listens to instructions and is capable of working in a team or taking initiative as a leader.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Gastroenterology Associates
Loudon
01.2025 - Current
- Scanned insurance and identification
- Greeted patients
- Checked patients in
- Checked patients out
- Managed appointments
- Communicated with other Doctors offices about patient care
- Faxed records
- Stored records in patient charts
- Answered phone calls and recorded patient concerns for the Doctor
- Called patients to remind them of their appointments and check in on them after their procedures
- Collected Co-pays
Gym Manager
Gustavo Machado Brazilian Jiu-Jitsu
Virginia Beach
03.2022 - 03.2024
- Checked guests in
- Took payments
- Kept the gym clean
- Took phone calls
- Managed memberships
- Collected payments
- Answered any questions from guests about the business or membership options
Education
Bachelor Of Health Sciences - Healthcare Administration
Old Dominion University
Norfolk, Virginia, VA08-2024
Minor In Management -
Old Dominion University
Norfolk, Virginia, VA08-2024
Skills
- Record Keeping
- Office Management
- Scheduling
- Insurance verification expertise
- Telephone triage
- Customer Service Expetise
- Guest relations experience
- Conflict resolution experince
Certification
Medical Scribe Certification
Accomplishments
Graduated Cum Laude and made the honors list for several semesters
Affiliations
Brazilian Jiu-jitsu Student
Timeline
Medical Receptionist
Gastroenterology Associates
01.2025 - Current
Gym Manager
Gustavo Machado Brazilian Jiu-Jitsu
03.2022 - 03.2024
Bachelor Of Health Sciences - Healthcare Administration
Old Dominion University
Minor In Management -
Old Dominion University