Jennifer Lombard
Virginia Beach,VA
Summary
After dedicating myself to being a stay-at-home caregiver since 2011, I am excited and fully prepared to re-enter the workforce. Over these years, I have honed my adaptability, resilience, and unwavering commitment to supporting others—qualities I am eager to bring to a professional setting. My ability to learn quickly, combined with a genuine desire to grow, makes me confident in taking on new challenges.
I am actively seeking a position where I can put my customer service skills to use, making a meaningful difference in the lives of others. Helping people has always been at the core of what I do, and I am passionate about transforming that dedication into excellent service for your team and your clients. With enthusiasm and a strong work ethic, I am ready to contribute, learn, and thrive in a role that allows me to support and uplift those around me.
Overview
11
11
years of professional experience
Work History
Medical Biller
Strategic Collection Management
04.2010 - 05.2011
- Performed medical billing updates.
- Posted charges from medical offices.
- Posted and reconciled payments from insurance companies.
- Posted payments from patients.
- Resubmitted claims to insurance companies as necessary.
- Other duties as assigned.
- Roles and Responsibilities
School Externship
Academy of Healing Arts
01.2010 - 04.2010
- Performed medical billing updates.
- Posted charges from medical offices.
- Posted and reconciled payments from insurance companies.
- Posted payments from patients.
- Resubmitted claims to insurance companies as necessary.
- Other duties as assigned.
Accounts Receivable Clerk (Temp)
Excalibur Hotel and Casino
07.2009 - 01.2010
- Assisted in the data entry of show ticket counts for billing to the different venues and ticket sellers.
- Resolve guest inquiries and disputes.
- Respond to and process credit card inquiries and chargebacks.
- Other duties as assigned.
Data Entry Clerk
Strategic Collection Management
10.2007 - 02.2009
- Enter payments from insurance companies.
- Enter payments from patients.
- Provide billers with necessary copies of EOBs (explanation of benefits) for rebilling of insurance for any unpaid charges.
- Other duties as assigned.
Accounts Receivable Clerk
American Casino and Entertainment Properties
06.2000 - 07.2008
- Process invoices for multiple property accounts, including wholesaler rooms, show tickets, and banquets.
- Process commission checks for travel agents.
- Communicate with guests, outside companies, and other departments via email, phone, and fax in order to resolve inquiries and disputes.
- Research, respond, and process credit card charges, inquiries and chargebacks.
- Trained new hires on credit card submittal system, property management system (LMS), and travel agent commission process and check printing.
- Other duties as assigned.
Education
Technical Degree - Medical Administrative Assistant
Academy of Healing Arts
Las Vegas, NV01.2010
Associate’s Degree - Network Systems Administration
Lincoln Technical Institute/Career Education Institute
Henderson, NV01.2006
Skills
- Accounts receivable
- Billing and collection procedures
- Customer service
- Type 50 WPM
- 10-Key 175 KPM
- Telephone Skills
- Quick Learner
- Data Entry
- Technology/Computers
- Filing
- Organization
- Troubleshooting
- Microsoft Excel
- Microsoft Word
Awards
- Selected as American Casino and Entertainment Properties 'Employee of the Month'
- Receives frequent letters of appreciation and praise from customer organizations
Hobbies and Interests
- Crafting
- Working on our family tree/genealogy
- Family game nights
- Venturing around the area/sightseeing
- Reading and learning
- Our faith
Work Type
Full TimePart TimeWork Location
RemoteHybridOn-SiteTimeline
Medical Biller
Strategic Collection Management
04.2010 - 05.2011
School Externship
Academy of Healing Arts
01.2010 - 04.2010
Accounts Receivable Clerk (Temp)
Excalibur Hotel and Casino
07.2009 - 01.2010
Data Entry Clerk
Strategic Collection Management
10.2007 - 02.2009
Accounts Receivable Clerk
American Casino and Entertainment Properties
06.2000 - 07.2008
Technical Degree - Medical Administrative Assistant
Academy of Healing Arts
Associate’s Degree - Network Systems Administration
Lincoln Technical Institute/Career Education Institute
Similar Profiles
FAHAD MAHTABFAHAD MAHTAB
Senior Manager – Advisory - Riyadh at Strategic Gears Management Consulting – KSASenior Manager – Advisory - Riyadh at Strategic Gears Management Consulting – KSA
Cheikh Tourad Mohamed LemineCheikh Tourad Mohamed Lemine
Chief Portfolio Management Officer (Team Leader) at PINS2 Division - Corporate and Strategic Portfolio Management - Private Sector DepartmentChief Portfolio Management Officer (Team Leader) at PINS2 Division - Corporate and Strategic Portfolio Management - Private Sector Department
MICHAEL CHENMICHAEL CHEN
Graduate Accountant at Strategic Wealth ManagementGraduate Accountant at Strategic Wealth Management
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Devin MagnoneDevin Magnone
Examiner at GEICOExaminer at GEICO