Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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Jennifer Lynch

Richmond

Summary

Dynamic HR leader with a proven track record at Gaia Herbs, excelling in succession planning and leadership development. Expert in data-driven decision making and employee engagement, I have successfully implemented innovative programs that enhance culture and drive performance, ensuring alignment with strategic business goals. Passionate about fostering talent and optimizing workforce potential.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of People Strategy

Easy Step Enterprises
Richmond
01.2022 - Current
  • - Designed and launched a company-wide people analytics framework, enabling data-informed decisions across recruitment, retention, and performance.
  • - Built and scaled the learning function, delivering new hire onboarding, role-specific training, and leadership development—both instructor-led and through LMS.
  • - Collaborated with senior leaders to align people strategies with business growth goals in a multi-state retail footprint.
  • - Led the selection and optimization of HR technologies including performance management and learning systems.
  • - Provided strategic counsel on workforce planning, org design, and culture enhancement initiatives.

Vice President, People and Learning

Gaia Herbs
Asheville
01.2017 - 01.2021
  • - Introduced key succession planning and mentorship programs to ensure leadership continuity and workforce sustainability.
  • - Launched an innovative leadership development curriculum, driving a performance-based culture through capability-building.
  • - Partnered cross-functionally to align L&D with corporate strategy, boosting employee engagement and retention.
  • - Implemented HR dashboards and metrics to guide executive decisions and track ROI on people investments.

Director, Global Talent Development

Mylan
Pittsburgh
01.2011 - 01.2017
  • - Designed and scaled global leadership programs for 35,000 employees in 80+ countries.
  • - Led the enterprise-wide deployment of a validated GMP Learning Management System (LMS) and supported its global integration.
  • - Developed a comprehensive high-potential talent identification and development program, incorporating data and performance indicators.
  • - Partnered with senior leadership and HRBP network to align development efforts with global workforce strategy.
  • - Managed a global team covering content creation, delivery, LMS administration, and metrics tracking.

District Director of Human Resources

Macy’s
Pittsburgh
01.2009 - 01.2011
  • - Served as strategic HR partner for multi-unit retail operations, guiding L&D, succession planning, and performance improvement.
  • - Spearheaded district-wide onboarding and talent reviews, leading to reduced attrition and improved bench strength.

Area Manager of Human Resources

Lowe’s
Charlotte
01.2006 - 01.2009
  • - Drove district learning strategy and talent development initiatives aligned with national business priorities.
  • - Managed end-to-end recruitment, onboarding, and development for a multi-site retail region.

Education

Master of Arts - Organizational Management

University of Phoenix
Orlando, FL

Bachelor of Science - International Affairs

Florida State University
Tallahassee, FL

Skills

  • Data-driven decision making
  • People analytics
  • Succession planning
  • Leadership development
  • Employee engagement
  • Talent development
  • Performance management
  • Cultural enhancement
  • Stakeholder engagement
  • Human resources management

Certification

Insights Discovery Accreditation, Certified SLII Trainer & Train-the-Trainer, Certified CCL 360 Facilitator, Gallup-Certified Strengths Coach

Timeline

Director of People Strategy

Easy Step Enterprises
01.2022 - Current

Vice President, People and Learning

Gaia Herbs
01.2017 - 01.2021

Director, Global Talent Development

Mylan
01.2011 - 01.2017

District Director of Human Resources

Macy’s
01.2009 - 01.2011

Area Manager of Human Resources

Lowe’s
01.2006 - 01.2009

Master of Arts - Organizational Management

University of Phoenix

Bachelor of Science - International Affairs

Florida State University

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Jennifer Lynch