Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Jennifer Pitts

Jennifer Pitts

Carrsville

Summary

Detail-oriented office manager with a proven ability to streamline operations and enhance client satisfaction. Skilled in appointment scheduling, inventory management, and maintaining a welcoming environment, ensuring smooth office functionality. Dynamic receptionist with a focus on customer service excellence and organizational efficiency. Known for creating positive first impressions and optimizing office workflow to enhance patient experiences. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

21
21
years of professional experience

Work History

Receptionist/Office Manager

West Wellness
Franklin
07.2023 - Current
  • Ensured smooth operations by opening and closing office daily.
  • Created positive first impressions by warmly greeting clients and patients.
  • Assisted patients with inquiries, delivering clear information about services.
  • Maintained cleanliness and professionalism of reception area.
  • Accurately processed payments and maintained detailed transaction records.
  • Scheduled and confirmed appointments to enhance office workflow.
  • Provided administrative support through typing letters and filing documents.
  • Managed inventory of office supplies by monitoring stock levels and placing orders.

Private Duty CNA

Private
Franklin
06.2011 - 10.2015
  • Provided personal care to clients, assisting with daily living activities.
  • Assisted clients with mobility, ensuring safety during transfers and ambulation.
  • Maintained cleanliness and organization in client living spaces.
  • Communicated effectively with clients, families, and healthcare professionals.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Reported changes in patient conditions to registered nurse or physician.
  • Provided emotional support to family members during difficult times.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Helped residents walk with or without self-help devices.
  • Transported patient to Dr. appointments, labs, etc.
  • Administered injections to brittle diabetic pt
  • Assisted in hiring other caregivers for family and posting schedules.
  • Prepared meals for the week

Chiropractic Assistant

Dr. Chris Karmilovich
Franklin
09.2004 - 10.2009
  • Prepared treatment rooms and ensured a clean, welcoming environment.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
  • Provided assistance with other duties as assigned by chiropractor or office manager.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Ensured cleanliness of equipment used during treatments.

Education

Career Studies Certificate - Nurse Assistant

Paul D. Camp Community College
Franklin, Virginia
05-2011

High School Diploma -

Franklin High School
Franklin, Virginia
06-1982

Skills

  • Customer service excellence
  • Engaging and welcoming demeanor
  • Organizational efficiency
  • Task-oriented approach
  • Service-oriented mindset
  • Commitment to learning and growth

Affiliations

Committed Christian and active in my local Church.
I have taught Sunday School, created and led Children's Ministry, Music and Worship team member

Timeline

Receptionist/Office Manager

West Wellness
07.2023 - Current

Private Duty CNA

Private
06.2011 - 10.2015

Chiropractic Assistant

Dr. Chris Karmilovich
09.2004 - 10.2009

Career Studies Certificate - Nurse Assistant

Paul D. Camp Community College

High School Diploma -

Franklin High School
Jennifer Pitts