Jennifer Puccio
Richmond
Summary
Sophomore majoring in Hospitality and Tourism Management with hands-on experience in food & beverage and event coordination. Skilled in customer service, organization, and teamwork, with a strong passion for delivering excellent guest experiences. Seeking a hospitality internship to apply knowledge and grow industry expertise.
Overview
3
3
years of professional experience
Work History
Server
Blacksburg Country Club
01.2025 - Current
- Adapted quickly to changing environments during peak service hours, demonstrating flexibility.
- Served food and beverages promptly with focused engagement to member needs.
Food and Beverage Intern
Kiawah Island Golf Resort
05.2025 - 08.2025
- Assisted in daily food and beverage operations, ensuring quality service and guest satisfaction.
- Supported banquet team with event set-up and coordination
- Engaged with guests, addressing inquiries and resolving issues to enhance overall experience.
Server
Salisbury Country Club
03.2023 - 01.2025
- Supported team members during busy shifts, fostering a cooperative work atmosphere.
- Assisted in training new hires and providing guidance on restaurant standards.
Host
California Pizza Kitchen
06.2022 - 11.2022
- Monitored dining area cleanliness, ensuring compliance with health and safety regulations.
- Streamlined check-in processes, reducing wait times for guests.
Education
Bachelor of Science - Hospitality And Tourism Management
Virginia Tech
Blacksburg, VA05-2028
Skills
- Time management
- Exceptional customer service
- Guest engagement
- Team collaboration
Timeline
Food and Beverage Intern
Kiawah Island Golf Resort
05.2025 - 08.2025
Server
Blacksburg Country Club
01.2025 - Current
Server
Salisbury Country Club
03.2023 - 01.2025
Host
California Pizza Kitchen
06.2022 - 11.2022
Bachelor of Science - Hospitality And Tourism Management
Virginia Tech