Jennifer Quintanilla

• Began career at Charlottesville, VA branch before advancing to remote role for West region branches.
  Conducted data entry while facilitating communication with case managers.
  Provided exceptional service to improve patient satisfaction.
  Managed inter-branch communications to streamline operations.
  Achieved daily quotas through efficient multitasking and prioritization.
  Actively supported team objectives with reliable contributions and commitment.

Advocated for domestic violence victims, ensuring access to vital resources.

Collaborated with law enforcement to promptly address and resolve incidents.

• Provided direct support to victims through interventions and coordinated assistance.
• Maintained accurate records of family interactions and progress notes.
• Accompanied victims to court, offering crucial emotional and logistical support.

• Assisted in onboarding new employees by preparing orientation materials and documentation.
• Collaborated with team members to maintain compliance with HR policies and procedures.
• Helped coordinate employee engagement activities to foster a positive workplace culture.