Jennifer Rodriguez
South Boston
Summary
Dynamic and self-motivated professional with a proven track record at Cleanerhomeliving, excelling in customer service and teamwork. Recognized for exceptional problem-solving abilities and attention to detail, I thrive in fast-paced environments, consistently achieving performance goals while fostering positive relationships. Adaptable and organized, I effectively manage multiple tasks to ensure operational efficiency.
Overview
18
18
years of professional experience
Work History
Dc Cleaning Company
Cleanerhomeliving
06.2024 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Thrift Store Volunteer
Worked Floor and Priced Donations
06.2019 - 11.2025
- Assisted with pricing and sorting donated items to enhance store organization.
- Collaborated with team members to maintain a clean and welcoming shopping environment.
- Engaged customers by providing information about store policies and donation procedures.
- Monitored inventory levels and reported discrepancies for timely replenishment of stock.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Supported promotional events by setting up displays and arranging merchandise strategically.
- Actively monitored donation intake area to ensure timely processing of incoming items while adhering to quality standards set forth by management staff.
- Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
- Managed cash transactions accurately, ensuring financial accountability at the end of each shift.
- Maintained a positive attitude and professional demeanor at all times, acting as an ambassador for both the thrift store and its mission within the community.
- Provided valuable feedback on store policies, procedures, and layout, contributing to continuous improvement efforts within the organization.
- Contributed to overall store success by consistently achieving performance goals set forth by management in terms of sales revenue, customer service standards, and operational efficiency.
- Conducted regular inventory assessments to maintain accurate records of available stock and identify potential shortages or surpluses.
- Strengthened relationships with donors through prompt acknowledgement of their contributions and expressing gratitude for their support.
- Contributed to a safe shopping environment by promptly addressing any safety hazards or concerns within the store.
- Developed strong product knowledge to provide informed recommendations for customers seeking assistance with their purchases.
- Participated in ongoing training sessions to stay up-to-date on best practices in retail operations and customer service techniques.
- Streamlined inventory management with effective sorting, pricing, and tagging of donated items.
- Worked closely with team members on various projects, fostering a collaborative work environment that encouraged open communication among all volunteers.
- Demonstrated flexibility when assigned new tasks or responsibilities, quickly adapting as needed based on the needs of the organization.
- Boosted sales revenue by creating attractive merchandise displays and maintaining a clean, organized shopping environment.
- Increased donations by actively promoting the thrift store''s mission and communicating its positive impact on the community.
- Assisted in training new volunteers, sharing knowledge and insights gained from personal experience to facilitate their transition into the role.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Wrapped, boxed and weighed bakery department products.
New Life
Rehab Works
06.2019 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Quality Inn Hotel
House Keeper
05.2008 - 06.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Halifax County High School
Halifax Va08.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Dc Cleaning Company
Cleanerhomeliving
06.2024 - 11.2025
Thrift Store Volunteer
Worked Floor and Priced Donations
06.2019 - 11.2025
New Life
Rehab Works
06.2019 - 11.2025
Quality Inn Hotel
House Keeper
05.2008 - 06.2010
High School Diploma -
Halifax County High School